Quite an accurate company description as published in LA Times: "Lean and Mean" - HQ FT Forever 21 Employee Review

2.0
Jan 12, 2015
Recommend
CEO approval
Business Outlook

Pros

Without much SOP, you are unintentionally given room to get things done creatively thus possibly improving your problem solving skill. Company provided lunch is an added benefit. Company has been experiencing tremendous growth and is becoming one of the largest and most competitive fast fashion retail brands in the world, hence a great resume booster and possible opportunities for advancement. Employees often develop camaraderie because how harsh the work environment is.

Cons

Very low pay across the board with the bare minimum for employee benefits. As big as it has grown, it remains to be and to run like a small family owned business; very little transparency in management decisions, lots of politics, and prevalent micromanagement. Poor company culture and organization; disconnects between departments and even within department are common; departments behave more like competitors against one other rather than those on the same team. Daily overtime is almost mandatory. And if you want to go beyond middle management, understanding and speaking Korean is more than just a plus.

Explore other reviews about Forever 21

5.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule because I was in college

Cons

The pay was at a minimum

3.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

good discount and good coworkers

Cons

over worked by upper management

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