Pros
Working with some of the most talented engineers in the industry. It really is the quality of people of keeps you coming back some times.
Cons
Process, process, process. It's killing innovation and the ability to get the job done and the biggest problem is, the customers are noticing. You are losing great engineers due to internal politics, workplace bullying and paying less than market rates. Employee satisfaction surveys, they are claimed to be anonymous but are linked to your log in via unique email sent to each employee. Make it truly anonymous and you will get the truth you supposedly desire because at the moment, no one believes in the process and that it is a token gesture. Too slow to meet market demands such as cloud services.