Great Place - Senior Guest Advisor (SGA) GameStop Employee Review

4.0
Mar 20, 2025
Recommend
CEO approval
Business Outlook

Pros

- Coworkers were Great, I had worked with at least 3 teams during my time there. - Store Leads are awesome (Depending) - Loved working around Video games, and merch. - Employee discounts weren't bad - Borrowing games to play for as long as you want as long as your marking off what your taking each week. - Not so busy until holidays

Cons

- Store Leads, I've worked with some great store leads but very few took their job way too seriously (Getting write ups or warnings if your sales of pro are not expected for the week. Also constantly getting dogged for sales.) - If your an SGA your expected to run the store open to close sometimes. (Depending on if anyone wants to come in on their shift to help or not.) - Expected to do more work than your paid. Yes the pay is very low.

Explore other reviews about GameStop

5.0
Nov 8, 2025
Recommend
CEO approval
Business Outlook

Pros

best company to work for period dydes

Cons

Nothing I love this place forever

3.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

You get real management experience fast. You can honestly say you handled: Inventory control Cash handling Customer conflict Sales goals Scheduling pressure Loss prevention Store operations Merchandising Trade-ins Tech/product support Opening and closing Problem-solving without backup That is valuable on a resume. You also learn independence. If you can run a store alone, you can handle pressure, prioritize, and make decisions without someone holding your hand. It can also be good if you like games, collectibles, tech, consoles, and talking to customers who care about that world. And if the store has decent traffic, you can build strong customer relationships. Regulars matter.

Cons

Being “store manager” but also being the only person there is often exploitation dressed up as responsibility. You may be expected to do the work of: Manager Sales associate Inventory clerk Security Customer service desk Tech advisor Cleaner Cashier Loss prevention Complaint handler All at once. The biggest cons: You are accountable for problems you may not have enough staff, payroll, or authority to fix. Upper management may push metrics, warranties, memberships, preorders, and sales goals without giving enough labor or support. You may get blamed for shrink, low numbers, customer complaints, late tasks, missed calls, or messy inventory even when the real issue is understaffing. Breaks can become fake breaks. If you are alone, you may not actually be able to step away. Safety can be an issue, especially with cash, consoles, theft, angry customers, or closing alone. The title can sound stronger than the pay. GameStop management responsibility has historically outweighed compensation in many stores. Burnout risk is high. You are constantly “on,” and there may be no one to absorb pressure with you.

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