Do your job, keep your head down, and get a paycheck. - Product Support Specialist Garmin Employee Review

3.0
Dec 1, 2012
Recommend
CEO approval
Business Outlook

Pros

Monday through Friday schedule. Excellent health benefits. Great coworkers. No pressure to rush customers off the phone. No script to use for calls.

Cons

Few opportunities to do anything besides work at the call center once you start there. Very small annual pay increase. Low hourly pay. Sasquatch and a Garmin bonus have something in common. Repetitive tasks (Day mostly consists of coaching older people on how to use a computer). A lot of time is wasted looking for devices at your coworkers cubicles (Employees are only issued a few devices) Hold times often get very long and make customers irritable by the time they speak with you.

Explore other reviews about Garmin

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

They have a great culture.

Cons

I don't have cons to list.

3.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great, and I mean great benefits.

Cons

Poor local culture, everybody is in their own clicks and don't deviate from them. Not a huge amount of office friendliness. Not many team building exercises, and qa gets left out of alot. If you're not a developer, you will have a yard time socially. Coffee is the worst I've had at a company ever. Return to office was not handled right, and the wfh policies were written very vague by a local manager, but what they actually wanted was very specific and was not communicated at all(avg of 1 per month over the course of a year). This lead to a problem where I was denied a wfh request to grieve a dead pet because I used wfh 2 weeks earlier to register a new car ( that I got solely for work commute)

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