Smb Account Manager - Account Manager SMB Gartner Employee Review

2.0
Jun 18, 2017
Recommend
CEO approval
Business Outlook

Pros

Opportunity to get out on the right foot and have something on your resume for your next job.

Cons

A few things: 1. Downward trend of becoming hyper focused on metrics, which creates a micromanaged culture. You'll read a number of reviews about poor middle management, and I find that this is mostly true with a few good outliers. 2. Unfortunately, middle management is programmed to be completely metrics driven and almost don't blame them for their tactics, because it's being passed down from above. 3. To provide a bit of context.. my wedding day fell on a quarters close and my direct management was visibly upset for not thinking about such an important work date while planning out the single most important day of my entire life. It didn't stop there though, they prevented a member of the bridal party from attending, saying indirectly that it wouldn't be a good career move for them, so I'm left with an uneven bridal party. Hope this puts in perspective that you are nothing but a laborer, and not due basic human courtesies like major life events. A quarter close comes before a wedding.

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5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Opportunity for quick growth, great work/life balance.

Cons

You are competing with hundreds of other new grads for the same promotion.

3.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Terrific coworkers. Nearly everyone at the company is pleasant, professional, and willing to help you even if you’ve never met them before. Hybrid work environment. People generally seem to care about you on an individual level. One of the best corporations I’ve worked for.

Cons

Gartner is not in a great place right now. The business model requires changes and Wall Street analysts have tremendous doubts about the corporate liability in the era of AI. Stock has fallen in half over the past two years. Massive layoffs across the company. Doubt the stability is there for any kind of medium term or long-term career. Below market compensation, offset by pros above when they exist.

5
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