Good place to start, but there is high turnover for a reason - Account Manager Gartner Employee Review

1.0
Sep 20, 2021
Recommend
CEO approval
Business Outlook

Pros

looks great as a starting job, C-level client experiences, overcoming challenges, and PTO

Cons

- Lack of diversity (Fort Myers and Dallas offices have no diversity besides White, cis-males) Recruiting hyper-focuses on predominantly white universities - Transparency is a joke. Gartner believes their transparency is a top value but does not deliver by keeping employees in the dark or when seeking areas of improvement not taking responsibility and blaming employees - Development and training is always an on-going sore-spot. Gartner hires outside of sales experience as they preach "anyone" can "do the right things" and achieve quota. BUT, they have dedicated less resources now from a 12+ week program to 2 weeks -- even though new hires still were unclear on Gartner service delivery and sales training. Due to this, turnover has gotten out of hand. New hires in BD have all but left due to management faults & AEs closely behind due to Gartner's lack of support early on. If you didn't get lucky in a good team, manager, and territory you are blamed for not being accountable or having a growth mindset. - Work-life balance is preached as a top value but also not delivered upon, if you are not meeting quota then you are expected to put in longer hours to achieve management's numbers. if you have personal issues to resolve and ask for time, managers will agree to seem understanding but use it on you once End of Quarter hits. - Culture... this is Gartner's main selling point however due to remote working there is no longer any culture. It is very sales and numbers focused, low outside team collaboration

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5.0
Jun 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people, great leadership, great products

Cons

Negative colleagues impact business outcomes

2.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits and work from home schedule

Cons

Gartner has lost much of what once made it a great place to work. The culture has become increasingly focused on micromanagement, with excessive oversight and an overwhelming number of metrics driving day-to-day activities. Employees are often measured on quantity rather than quality, creating unnecessary pressure and reducing job satisfaction. What was once an engaging and collaborative environment no longer feels enjoyable. Morale has declined as leadership places more emphasis on tracking performance than supporting employees. Staff are frequently treated as numbers rather than valued contributors, leading to frustration and disengagement. Overall, the company has lost its luster. Unless significant changes are made to improve employee experience, reduce micromanagement, and foster a more supportive culture, it will continue to struggle with retention and employee satisfaction.!

3
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