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      Advanced IT Agent - Advanced IT Agent Geek Squad Employee Review

      4.0
      Feb 13, 2025
      Advanced it agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Had a great manager and supervisor. Co-workers were great. Plenty of opportunity to try different projects. Received two or three raises/promotion in the year I was there.

      Cons

      Your working for best buy so low pay, poor benefits, and some people didn't understand entry level jobs are not meant to be stayed at for more than three years. So co-workers were often complaining about pay. Not a place to stay a long time unless pay isn't an issue.

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      5.0
      Jan 30, 2026
      Geek squad advanced repair agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Fun work - Nice co-workers - Learn a bunch

      Cons

      - If you have a bad manager, it really makes your job harder - Pay isn’t too great for the work you do

      5.0
      May 30, 2026
      Advanced repair agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people, amazing boss, flexible hours. Learned a lot about hardware and software troubleshooting and am always entertained repairing iPhone hardware.

      Cons

      Fast paced environment that may overwhelm new hires. In this role you are an anchor for the Consultation Agents so dealing with their problems on top of your own repairs can get a bit troublesome at times.

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