Glassdoor

4.0

Apr 25, 2015

Recommend

CEO approval

Business Outlook

Pros

- Strong vision which is unique, special and passionately communicated by the CEO nearly everyday - Fantastic office location, working environments, benefits and perks (lunch, gym, beer on tap, ...). Employees are really well looked after. - Lucky to have coaching and mentorship from both Mariah in HR and Jim Mitchell. These two people really get people, feedback and how to build/scale a culture. - Company is going thru significant growth and beating all goals (we can still do better!). We're disrupting a BIG recruiting market and every day feels like we're moving closer towards owning the market and our competition. - Lots of love and goodwill from customers and the market in general, people really want Glassdoor to succeed and bring a fresh dynamic to the market. - Incredibly smart leadership team that makes decisions based on data and metrics vs. emotion. This can be a double edged sword because of the detail and depth of analysis but its the right thing to do for the business. - Lack of egos and this starts with the CEO. I've seen egos destroy company culture in previous companies but at Glassdoor everyone is down to earth, approachable, humble and pretty passionate about doing the right thing. - Flexible working hours. I wouldn't say amazing work/life balance but Glassdoor does let employees work and play when they need to. If the work gets done employees have freedom to leave early, take PTO and be flexible in when they work. - I love the young hustling scrappy culture across the company. Its great to see this across all teams who clearly want to make a difference.

Cons

- The relationship between B2C and B2B feels like its drifting apart and becoming ever-more silo'd. Doesn't feel like we have common goals which align and unite the two sides of the business so that we're both successful. You can't have one without the other and both need to appreciate that so that we work together to make everyone successful. - Making a startup successful is not easy, most don't make it. The only constant in a startup is change and quickly figuring out what works and what doesn't so you can improve. I feel this needs to be better communicated as there is often lots of unnecessary complaints and moaning about change. Our company is founded on transparency and feedback, everyone should learn to give and receive it in a constructive way so that we move forward together and avoid the toxic passive aggressive comments. - Car Park shouldn't be empty at 4:45pm on a Thursday evening. Not quite sure what is going on. I'm all for work/life balance but this is a startup environment where everything counts. We can't have certain teams working flat out and grafting with others leaving early, it just doesn't feel right. Signing up for a startup is about making an impact, working hard and achieving things that the competition couldn't dream about achieving.

Glassdoor Response

11y

Thank you for your very thoughtful and honest review. I agree that keeping our culture awesome is a goal worth spending lots of time and attention on. The leadership team has been working on a new, richer expression of our values and our culture. We will be sharing this in the next month. We hear your concerns about B2B and B2C not always being completely aligned. We have taken some steps recently to change this dynamic. One of the big changes was bringing B2B and B2C marketing together under our CMO. This should help facilitate a spirit of cooperation across all of marketing which will filter into sales. Please continue to let us know how we are doing. Please continue to post reviews and also, please come chat with me. I always love it when employees come and give me direct feedback. Thanks, Mariah, VP People

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