Account Manager - Lots of Work, but worth it - Account Manager Grainger Employee Review

4.0
Apr 7, 2022
Recommend
CEO approval
Business Outlook

Pros

Great exposure to a diverse types of customers. Lots of learning about customers, product, and sales process. Graigner provides every tool or resource you need to be successful. Just need to know where to go to find it, and when to put your hand up for support

Cons

There is such a steep learning curve, and it can often times feel very overwhelming. Some times you really do feel like you have too much on your plate.. work life balance can suffer if you're not managing work load properly. After 2 years into the role, I am just now feeling compenetant and comforatable in the role with all of the processes and responsibilities. *Lazy or complacent people need not apply for this role.

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4.0
Jun 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are decent and reasonably priced. They offer a 401k match, BCBS insurance, FSA, HSA, dental, vision, life insurance, and accidental D&D coverage. They also do a 3‑to‑1 match for donations to non‑religious 501(c) organizations. There’s a big emphasis on volunteering, with plenty of opportunities to get involved. The building itself is beautiful, with a free on‑site gym, a coffee shop, real trees in the atrium, a waterfall, and a large cafeteria (though the food can vary). They’re also flexible about which days you come on‑site, depending on the team’s schedule. If I needed to switch a Monday for a Thursday, it was never an issue. My manager was also supportive of remote work on days when the weather made commuting difficult.

Cons

Admins do not get an annual bonus. They're really strict on Overtime, really weird about worrying about mini costs. Like they'll spend 50k on a week-long training but freak out if people want to rent a car while being in town. Can't buy lunch for this 3 hour meeting to cut costs, but we'll drop 10k on this other thing. It's also so unfair that some people get to work remotely and others are forced to come in 3 times a week, for the exact same roles. Every meeting is basically online, so it's just silly and a power trip.

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