May 18, 2016
Great Clips Response
10yWe are sorry you had this experience. Our advised haircut times are based on years of data we have collected that shows the optimal time it should take to complete a haircut. Every customer deserves a personal, quality experience. More time may be needed with some to ensure that happens and clearly others take less time. If you would like to share more, please email Jeanne@greatclips.com with the location where you were employed. We can then provide your feedback to the franchisee of the salon as well. Thank you.