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Great Clips Reviews
Updated Nov 29, 2023
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Found 3,504 of over 4K reviews
70% Recommend to a Friend
80% Approve of CEO
Found 3,505 of over 4K reviews
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Recommend to a Friend
Approve of CEO
Steve Hockett
1,059 Ratings
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
Pros
- "I make good money working for Great Clips and look forward to working here for many more years." (in 169 reviews)
Cons
- "The pay is low and they have a high turnover due to the drugs in and out the shop!" (in 168 reviews)
- "general managers do absolutely nothing (I saw my Gm do THREE haircuts my entire time working" (in 80 reviews)
- "No benefits We had to beg for clippercide We are slow all the time Owners act cheep and don’t offer much support" (in 79 reviews)
Ratings by Demographics
This rating reflects the overall rating of Great Clips and is not affected by filters.
- 5.0Sep 17, 2023Advanced StylistCurrent Employee, more than 10 yearsColumbus, OH
Pros
I love working with everyone and helping people feel happy with themselves. We are always busy and have so much ability to make money.
Cons
There is not enough people that want to come work with us.
Great Clips Response3moThank you for being a part of our GREAT team! We appreciate you!
- 1.0Nov 25, 2023Licensed CosmetologistFormer Employee
Pros
Don't bother unless you're straight out of school and need the practice.
Cons
Absolutely, and I cannot stress this enough, TERRIBLE management, minimum wage, no employee or client support. It's all a numbers game with no soul.
Great Clips Response2dSince each salon is independently owned and operated, your franchisee would be the best person to address your concerns. Please contact them directly regarding any issues with employment.
- 2.0Oct 22, 2023CosmetologistCurrent Employee, more than 8 yearsToledo, OH
Pros
Paid by the hour so there’s a guaranteed wage. Friendly environment. They offer more then minimum wage to start.
Cons
Highly stressful work days. Paid by the hour to do 2.5 haircuts per-hour to make company quota. That’s each client in and out your chair with a timed haircut of 13-15 minutes, and selling them product out the door. They seem under staffed all the time and don’t put enough people on the floor during busy weekends, puting more stress under employees. Two people on a busy day not allowing for lunches or being able to go to a bank to cash in change. There’s a lot of company policy’s and dress codes and employee rules. It’s above minimum wage, however I can go up the street and make four dollars more an hour at McDonald’s without a diploma. This is a state license required job that we have to pay to go to school for. I am extremely disappointed in this company in particular, you would think for a state license required job in a multi million dollar corporation that runs nationwide would pay they’re employees just a little more and have more people on hand to accommodate less stressful busy times.
1Great Clips Response2moSince each salon is independently owned and operated, your franchisee would be the best person to address your concerns. Please contact them directly regarding any issues with employment.
- 5.0Oct 12, 2023Anonymous EmployeeCurrent Employee, more than 5 years
Pros
Each salon is independently owned (Franchise), so you would need to look into the franchise owner and everything they have to offer. The salons (83) in my area are owned by the same franchisee, so we have a great and consistent work culture. I myself have been employed with Great Clips for for over five years. You do EVERY haircut imaginable. You learn so much because there are so many haircuts. We also have an education team; who assists when necessary. Best for experience and you make money, hourly and tips, because it’s nonstop. Unlike most salons, we have a wide range of benefits (Medical, Vision, Dental, Life Insurance, Short-Term disability, Employee Assistance Program, FINFIT, PTO, Flexible Hours, Paid Holidays, Payroll Deduction, Sketcher shoe discount.) Finally, the clients can be absolutely incredible, kind, and it’s fun to talk to them about random stuff. Also, the kids are hilarious and cute.
Cons
I hate it because people assume Great Clips has terrible stylist. However, that is not true and they have resources to assist, where other salons do not.
1Great Clips Response2moThank you for all that you do in the salon daily! We appreciate your feedback!
- 1.0Nov 2, 2023Front Desk ReceptionistCurrent Employee, less than 1 yearMadison, AL
Pros
If you're a stylist, I can see it being beneficial to work here.
Cons
They hire receptionists, but I strongly feel that title is misleading. All the receptionist does is answer the phone, check in clients, not out, the stylist does that to make sure they get their tips. And then basically Cian the entire shift. You have to clean up after every single stylist once the customer is out the chair. Non stop sweeping, cleaning their combs, brushes, etc. Washing towels, aprons, taking out trash, running errands and also keeping the front clean and the products. You're basically a janitor, not a receptionist. You're helping the stylist, so you would think tipping the so called "receptionist" for making their day go back smoother would be something Great Clips would enforce or just hire a janitor instead.
Great Clips Response4wBecause each salon is independently owned and operated, your franchisee would be the best person to address your concerns. Please contact them directly regarding any issues with employment.
- 4.0Nov 27, 2023Hair StylistCurrent Employee, less than 1 yearSimpsonville, SC
Pros
The tips are very good at busier locations.
Cons
Sometimes you’ll take customers back to back and there won’t be time to take breaks. Make sure you prioritize breaks!!! And work life balance if very hard if you’re full time!
Great Clips Response2dThank you for all that you do in the salon daily! We appreciate your feedback!
- 5.0Nov 22, 2023HaircutterCurrent Employee, more than 10 years
Pros
Great clips is a great company to work for, however, my franchise owner makes it a wonderful cohesive experience!
Cons
Often we are short stafed
Great Clips Response2dThank you for being a part of our GREAT team! We appreciate your feedback!
- 4.0Nov 29, 2023Hair StylistCurrent EmployeeGrand Rapids, MI
Pros
don't need your own clients
Cons
long hours and weekends are required.
Great Clips Response2dThank you for being a part of our GREAT team! We appreciate you!
- 5.0Nov 28, 2023ManagerCurrent Employee, more than 3 yearsAtlanta, GA
Pros
compensation, job stability, growth potential, team culture
Cons
none to mention at this time
Great Clips Response2dThank you for being a part of our GREAT team of managers! We appreciate you!
- 3.0Nov 28, 2023StylistFormer Employee, more than 1 yearSpring, TX
Pros
Great tips set schedule mist if the time
Cons
Low hourly pay pay every two weeks
Great Clips Response2dWe appreciate your feedback. Because each salon is independently owned and operated, your franchisee would be the best person to address your concerns. Please contact them directly regarding any issues with employment.
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Great Clips Reviews FAQs
Great Clips has an overall rating of 3.8 out of 5, based on over 3,576 reviews left anonymously by employees. 70% of employees would recommend working at Great Clips to a friend and 66% have a positive outlook for the business. This rating has improved by 3% over the last 12 months.
70% of Great Clips employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Great Clips 3.3 out of 5 for work life balance, 3.6 for culture and values and 3.8 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Great Clips to be management, benefits, career development and the cons to be workplace .
