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Great Clips

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Great Clips

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Great Clips Reviews

Updated Nov 29, 2023

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Found 3,504 of over 4K reviews
3.8
70% Recommend to a Friend
Great Clips CEO Steve Hockett
80% Approve of CEO

Found 3,505 of over 4K reviews

3.8
70%
Recommend to a Friend
80%
Approve of CEO
Great Clips CEO Steve Hockett
Steve Hockett
1,059 Ratings

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "I make good money working for Great Clips and look forward to working here for many more years.(in 169 reviews)
  • "Great for people who don't like doing chemical services ( I'm one of them).(in 100 reviews)
  • "Great training and very stable.(in 99 reviews)
  • "Flexible hours so I could go back to school and get a BA and an MA.(in 95 reviews)
  • "Fast paced, decent tips, flexible scheduling(in 76 reviews)
Cons
  • "The pay is low and they have a high turnover due to the drugs in and out the shop!(in 168 reviews)
  • "Poor management and little to no training(in 116 reviews)
  • "general managers do absolutely nothing (I saw my Gm do THREE haircuts my entire time working(in 80 reviews)
  • "No benefits We had to beg for clippercide We are slow all the time Owners act cheep and don’t offer much support(in 79 reviews)
  • "No set schedule and not always like minded coworkers(in 41 reviews)

Ratings by Demographics

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This rating reflects the overall rating of Great Clips and is not affected by filters.

    1. 5.0
      Sep 17, 2023
      Advanced Stylist
      Current Employee, more than 10 years
      Columbus, OH
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I love working with everyone and helping people feel happy with themselves. We are always busy and have so much ability to make money.

      Cons

      There is not enough people that want to come work with us.

      Thank you for being a part of our GREAT team! We appreciate you!

      1. 1.0
        Nov 25, 2023
        Licensed Cosmetologist
        Former Employee
        Recommend
        CEO Approval
        Business Outlook

        Pros

        Don't bother unless you're straight out of school and need the practice.

        Cons

        Absolutely, and I cannot stress this enough, TERRIBLE management, minimum wage, no employee or client support. It's all a numbers game with no soul.

        Since each salon is independently owned and operated, your franchisee would be the best person to address your concerns. Please contact them directly regarding any issues with employment.

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        1. 2.0
          Oct 22, 2023
          Cosmetologist
          Current Employee, more than 8 years
          Toledo, OH
          Recommend
          CEO Approval
          Business Outlook

          Pros

          Paid by the hour so there’s a guaranteed wage. Friendly environment. They offer more then minimum wage to start.

          Cons

          Highly stressful work days. Paid by the hour to do 2.5 haircuts per-hour to make company quota. That’s each client in and out your chair with a timed haircut of 13-15 minutes, and selling them product out the door. They seem under staffed all the time and don’t put enough people on the floor during busy weekends, puting more stress under employees. Two people on a busy day not allowing for lunches or being able to go to a bank to cash in change. There’s a lot of company policy’s and dress codes and employee rules. It’s above minimum wage, however I can go up the street and make four dollars more an hour at McDonald’s without a diploma. This is a state license required job that we have to pay to go to school for. I am extremely disappointed in this company in particular, you would think for a state license required job in a multi million dollar corporation that runs nationwide would pay they’re employees just a little more and have more people on hand to accommodate less stressful busy times.

          1

          Since each salon is independently owned and operated, your franchisee would be the best person to address your concerns. Please contact them directly regarding any issues with employment.

          1. 5.0
            Oct 12, 2023
            Anonymous Employee
            Current Employee, more than 5 years
            Recommend
            CEO Approval
            Business Outlook

            Pros

            Each salon is independently owned (Franchise), so you would need to look into the franchise owner and everything they have to offer. The salons (83) in my area are owned by the same franchisee, so we have a great and consistent work culture. I myself have been employed with Great Clips for for over five years. You do EVERY haircut imaginable. You learn so much because there are so many haircuts. We also have an education team; who assists when necessary. Best for experience and you make money, hourly and tips, because it’s nonstop. Unlike most salons, we have a wide range of benefits (Medical, Vision, Dental, Life Insurance, Short-Term disability, Employee Assistance Program, FINFIT, PTO, Flexible Hours, Paid Holidays, Payroll Deduction, Sketcher shoe discount.) Finally, the clients can be absolutely incredible, kind, and it’s fun to talk to them about random stuff. Also, the kids are hilarious and cute.

            Cons

            I hate it because people assume Great Clips has terrible stylist. However, that is not true and they have resources to assist, where other salons do not.

            1

            Thank you for all that you do in the salon daily! We appreciate your feedback!

            1. 1.0
              Nov 2, 2023
              Front Desk Receptionist
              Current Employee, less than 1 year
              Madison, AL
              Recommend
              CEO Approval
              Business Outlook

              Pros

              If you're a stylist, I can see it being beneficial to work here.

              Cons

              They hire receptionists, but I strongly feel that title is misleading. All the receptionist does is answer the phone, check in clients, not out, the stylist does that to make sure they get their tips. And then basically Cian the entire shift. You have to clean up after every single stylist once the customer is out the chair. Non stop sweeping, cleaning their combs, brushes, etc. Washing towels, aprons, taking out trash, running errands and also keeping the front clean and the products. You're basically a janitor, not a receptionist. You're helping the stylist, so you would think tipping the so called "receptionist" for making their day go back smoother would be something Great Clips would enforce or just hire a janitor instead.

              Because each salon is independently owned and operated, your franchisee would be the best person to address your concerns. Please contact them directly regarding any issues with employment.

              1. 4.0
                Nov 27, 2023
                Hair Stylist
                Current Employee, less than 1 year
                Simpsonville, SC
                Recommend
                CEO Approval
                Business Outlook

                Pros

                The tips are very good at busier locations.

                Cons

                Sometimes you’ll take customers back to back and there won’t be time to take breaks. Make sure you prioritize breaks!!! And work life balance if very hard if you’re full time!

                Thank you for all that you do in the salon daily! We appreciate your feedback!

                1. 5.0
                  Nov 22, 2023
                  Haircutter
                  Current Employee, more than 10 years
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  Great clips is a great company to work for, however, my franchise owner makes it a wonderful cohesive experience!

                  Cons

                  Often we are short stafed

                  Thank you for being a part of our GREAT team! We appreciate your feedback!

                  1. 4.0
                    Nov 29, 2023
                    Hair Stylist
                    Current Employee
                    Grand Rapids, MI
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    don't need your own clients

                    Cons

                    long hours and weekends are required.

                    Thank you for being a part of our GREAT team! We appreciate you!

                    1. 5.0
                      Nov 28, 2023
                      Manager
                      Current Employee, more than 3 years
                      Atlanta, GA
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      compensation, job stability, growth potential, team culture

                      Cons

                      none to mention at this time

                      Thank you for being a part of our GREAT team of managers! We appreciate you!

                      1. 3.0
                        Nov 28, 2023
                        Stylist
                        Former Employee, more than 1 year
                        Spring, TX
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        Great tips set schedule mist if the time

                        Cons

                        Low hourly pay pay every two weeks

                        We appreciate your feedback. Because each salon is independently owned and operated, your franchisee would be the best person to address your concerns. Please contact them directly regarding any issues with employment.

                      Viewing 1 - 10 of 3,505 Reviews
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                      Great Clips Reviews FAQs

                      Great Clips has an overall rating of 3.8 out of 5, based on over 3,576 reviews left anonymously by employees. 70% of employees would recommend working at Great Clips to a friend and 66% have a positive outlook for the business. This rating has improved by 3% over the last 12 months.

                      According to anonymously submitted Glassdoor reviews, Great Clips employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Great Clips. This rating has improved by 5% over the last 12 months.

                      70% of Great Clips employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Great Clips 3.3 out of 5 for work life balance, 3.6 for culture and values and 3.8 for career opportunities.

                      According to reviews on Glassdoor, employees commonly mention the pros of working at Great Clips to be management, benefits, career development and the cons to be workplace .

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                      Glassdoor has 3,576 Great Clips reviews submitted anonymously by Great Clips employees. Read employee reviews and ratings on Glassdoor to decide if Great Clips is right for you.