Stylists forced to treat clients like herded cattle. - Hairstylist Great Clips Employee Review

2.0
Jun 29, 2014
Recommend
CEO approval
Business Outlook

Pros

The only good thing about working at Great Clips is a lot of the clients are very nice. Tips are good but only because of the sheer volume of clients we service. Also, luckily all the stylists in our shop are pretty good at what they do despite being hounded about the speed of their work. I do like interacting with the clients. We have an Air Force base and a university in our town so our clientele is pretty diverse.

Cons

There are so many negative things about Great Clips. Clients are herded in and out like cattle. They bully you about your numbers constantly. All our stylists numbers are posted every week for every one of us to see. Sort of like a shame board. If you're having a slow or bad week, everyone knows it! A few times the dollar amount of what we made was posted on the wall which was humiliating and I think illegal. There is zero education in our shop. We just got an intern who our manager is treating as a shop slave. Our manager also hired her sons girlfriend which is a huge conflict of interest. There's so much drama it's demoralizing sometimes. I'm only working here because of the convenience of being so close to home. We actually have a list of clients who haven't been in the shop in a long time listed in order of the amount of money they've spent in the shop! We have to call them and offer them a discounted haircut to get them back in. You can also never get a raise the way because of their point system.

Explore other reviews about Great Clips

5.0
Feb 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive team, flexible schedule, good tips, learning opportunities, friendly customers

Cons

occasional understaffing, long hours advancement

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Great Clips Response
4mo
Thank you so much for sharing your experience, and for everything you're doing for the team!
5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible schedules, 401k, health, & dental benefits, bonuses (based on salon performance, base wage with poetional to hit commission on service & product sales, fun friendly & welcoming environment for employees/customers, continuing education for growth in the industry, professional career growth with Great Clips (depending upon your franchise)

Cons

Haircutting exclusive so if you enjoy other services in the industry (chemicals, waxing, updo styling) this is not the place Franchised salons, so salons are ran differently.

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Great Clips Response
3d
We appreciate you sharing your experience and all that you do to support your salon every day. Thank you for being part of the team and for everything you do to create a GREAT experience in the salon.
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