Backpackers Beware - Sales Representative HelloFresh Employee Review

1.0
Jun 6, 2017
Recommend
CEO approval
Business Outlook

Pros

Quite an energetic group of people

Cons

• Use ABN loophole to avoid paying a fair wage + super annuation to employees (is this even legal?) • Entirely commission based, even though hours full-time • Exploits those on working holiday visas, who are just looking for a reasonable job and pay • Door to door sales, outside all day long • No line between the social, professional, and possibly offensive • Highest turnover of any job I've experienced • Did I mention you don't get paid unless you make a sale? • Weird that there's very few Aussies(if any) in a company that emphasizes locally sourced food. • Overall, everything about this operation seems shady and I'm surprised more haven't taken notice

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HelloFresh Response
8y
Thanks for taking the time to provide feedback. We're sorry you've had a bad experience. We know that there is always room for improvement and we want to make sure that contracting with HelloFresh is perceived as a positive experience. We do understand the concerns you mentioned regarding commission-based working arrangements. The commission-based model that many companies use is aimed at rewarding contractors for their results and performance. It is no way our motivation to 'exploit' those on a working holiday visa. We put some effort into outlining all conditions regarding commissions and base pay prior to contractors commencing. We do understand that working in a sales role can be quite challenging.

Explore other reviews about HelloFresh

5.0
Apr 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Good job great benefits can be

Cons

Fast paced environment can be

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HelloFresh Response
1mo
Hi there, we’re thrilled to know that the benefits are a part of what makes your experience here so fulfilling. Your hard work and enthusiasm are critical to our continued progress, and we are so thankful to have you with us. Here’s to achieving even more together in the future! Thank you & best regards, DS & Your HelloFresh HR Team
1.0
Nov 24, 2025
Recommend
CEO approval
Business Outlook

Pros

There are some genuinely nice people here but that is the only real positive. Even they are slowly leaving because the culture has become too toxic to stay in.

Cons

Highly political culture with no real promotions. Leadership is insecure, ego driven, and more focused on protecting themselves than supporting employees. Micromanagement is constant, communication is poor, and priorities shift without explanation. Quiet layoffs happen with no transparency and usually protect the same small group. The new US marketing lead has made the culture even worse. He was difficult to work with before and has only become more problematic in a higher role. There is constant questioning, no clear vision, and nonstop steering that sends teams in circles. It is hard to understand how he keeps moving up the ladder despite repeated negative scores and consistent employee feedback. Independent analysis, including the Grizzly Research report, highlights similar issues such as unstable leadership, lack of direction, and a business that feels like it is declining. What the report describes matches what employees experience inside the company. Even if the CEO or HR choose to ignore these problems, they remain the reality employees deal with every day.

11
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HelloFresh Response
6mo
Thank you for sharing your feedback. We’re sorry to hear about your experience and take comments like this very seriously. At HelloFresh, we strive to create an inclusive, respectful, and supportive environment for all employees. If exclusionary behavior or cliques were part of your experience, we would like to learn more so we can address them. Please feel free to reach out to us at hf-feedback@hellofresh.com. Thank you & best regards, DS & Your HelloFresh HR Team
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