Brand ambassador - Brand Ambassador HelloFresh Employee Review

1.0
Jul 9, 2018
Recommend
CEO approval
Business Outlook

Pros

-$50 gas stipend. -Sometimes go to fun Denver festivals. - They focus on and encourage personal goals too.

Cons

-Total chaos in the office. It’s run by a bunch of kids just out of college. -The meetings are a joke. It’s so kiddish and they repeat topics too much. They are pointless and a waste of a drive. -Really long events standing on you’re feet all day up to 12hrs in one spot. -Most of the weekday events are a joke. They go to many times to the same gyms and retail stores that they have no business being at. -It’s like being in middle school again. If one trainer doesn’t like you it spreads to all of them not liking you and it being passive aggressive. -They don’t have territories or split up the state so if you live in one area, you’ll drive all over Colorado to places where other ambassadors live. -You get in trouble for giving negative feedback when you’re supposed to be open to receiving negative feedback. -The trainers act completely different in the office infront of the boss compared to in the field. They are very hypocritical. -Supposed to reimburse for parking lots but haven’t seen a dime.

Explore other reviews about HelloFresh

5.0
Apr 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Good job great benefits can be

Cons

Fast paced environment can be

avatar
HelloFresh Response
1mo
Hi there, we’re thrilled to know that the benefits are a part of what makes your experience here so fulfilling. Your hard work and enthusiasm are critical to our continued progress, and we are so thankful to have you with us. Here’s to achieving even more together in the future! Thank you & best regards, DS & Your HelloFresh HR Team
1.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible hybrid environment. In-office requirement is 50% of the month, but there is significant autonomy in how those days are scheduled (eg. you can decide to condense your in-office days the first 2 weeks of the month, and work remotely for the next 2 weeks).

Cons

1- Compensation (particularly base salary) is significantly below market. Reliance on RSU as a major component of the compensation package is problematic, given the company’s stock has severely plummeted over the last 5 years (and continues to do so). 2- Professional development is virtually non-existent. Internal promotions are rare (even for top performers) and highly political. 3- Constant reorganizations and frequent layoffs. It is difficult to feel secure in your position when entire teams are being phased out every few months. 4- Toxic and fear-driven culture. There is a prevalent culture of backchannel feedback and a palpable, constant sense of fear regarding job security and retaliation. 5- Unsustainable business model, still. Service is overly reliant on discounting and promotions, which has negatively impacted brand perception and long-term customer value. Path to sustainable growth is unclear. Leadership also doesn't seem to know what to do, as they frequently pivot strategy, with new directions introduced every few months (if not every few weeks). This lack of consistency creates a sense of instability and leaves teams feeling as though the company lacks a cohesive, long-term vision. 6- Leadership tone. Leaders often lack respect for both employees and the customer base (it is common for them to make derogatory and insulting comments in business meetings about customers who cancel their service).

3
avatar
HelloFresh Response
3d
Hello, thank you for bringing this to light. At HelloFresh, we prioritize creating a safe and supportive environment for all employees. Any behavior involving harassment or discrimination is thoroughly investigated under our zero-tolerance policy. Please consider contacting us directly at hf-feedback@hellofresh.com so we can address your concerns via the appropriate channels and process. Thank you & best regards, DS & Your HelloFresh HR Team
See reviews by: Helpful|Rating|Date|All