Worst Career Decision - Manager HelloFresh Employee Review

1.0
Jun 12, 2019
Recommend
CEO approval
Business Outlook

Pros

employee discount & free snacks...sometimes

Cons

Horrible place to work. I was treated like garbage, patronized often and made to feel like a fool if I didn't know something regarding an industry I was brand new to. I asked a question on my 4th day and was told, "I really don't have time to hold your hand through this"...it was a yes or no question regarding a very unique shipping model I had only received a brief intro on. They're still running like a start-up trying to fix problems that should be month long initiatives in 3 weeks then wondering why things fail again. Management was a DISASTER! It was filled with petty, immature, rude people and not to mention the rumors and gossip that would go around about how people got to their roles. I was expected to travel constantly, with little to no notice, and couldn't even get a company card. I had to pay off my credit card bill on my own then they'd constantly be delayed on my reimbursement!! Numbers were constantly showing a failing business then employees were expected to manipulate the data to show growth. In my short time there 4 people ere fired with no notice and I can't even count how many people quit. Oh and the interview process and job posting could not have been farther from what the actual job required. I accepted a job and soon realized it was a position completely different from how they made it seemed and I would have NEVER taken the job if it was described correctly. I was reprimanded for not having experience with a particular system that I never claimed to have, and wasn't on the job description.

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HelloFresh Response
6y
Thank you for taking the time to review your time at HelloFresh. We work hard to ensure that our job descriptions accurately portray the work and requirements of the job, and regret that your experience did not match with your expectations. We work to train our employees and Managers so they are prepared for their roles and recently developed a Manager Fundamental Program for our managers to develop their skills. Communication is a major focus at HelloFresh and we have developed a cadence that we hope creates more transparency: we have quarterly Town Hall meetings to share business updates, and encourage regular 1:1 meetings with managers to cascade information to every employee. We aim to be as transparent as possible and strive to help all employees understand our business and how decisions are made. We are also constantly trying to improve our internal processes including our company cards and expense reimbursements to make the systems more reliable for employees. Thank you for taking the time to write this review, we appreciate you sharing this feedback. While it sounds like there were some areas for improvement during your tenure on the team, we appreciate you sharing this feedback with us, and we have passed it directly along to the people leadership team here at HelloFresh.

Explore other reviews about HelloFresh

5.0
Apr 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Good job great benefits can be

Cons

Fast paced environment can be

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HelloFresh Response
2mo
Hi there, we’re thrilled to know that the benefits are a part of what makes your experience here so fulfilling. Your hard work and enthusiasm are critical to our continued progress, and we are so thankful to have you with us. Here’s to achieving even more together in the future! Thank you & best regards, DS & Your HelloFresh HR Team
1.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible hybrid environment. In-office requirement is 50% of the month, but there is significant autonomy in how those days are scheduled (eg. you can decide to condense your in-office days the first 2 weeks of the month, and work remotely for the next 2 weeks).

Cons

1- Compensation (particularly base salary) is significantly below market. Reliance on RSU as a major component of the compensation package is problematic, given the company’s stock has severely plummeted over the last 5 years (and continues to do so). 2- Professional development is virtually non-existent. Internal promotions are rare (even for top performers) and highly political. 3- Constant reorganizations and frequent layoffs. It is difficult to feel secure in your position when entire teams are being phased out every few months. 4- Toxic and fear-driven culture. There is a prevalent culture of backchannel feedback and a palpable, constant sense of fear regarding job security and retaliation. 5- Unsustainable business model, still. Service is overly reliant on discounting and promotions, which has negatively impacted brand perception and long-term customer value. Path to sustainable growth is unclear. Leadership also doesn't seem to know what to do, as they frequently pivot strategy, with new directions introduced every few months (if not every few weeks). This lack of consistency creates a sense of instability and leaves teams feeling as though the company lacks a cohesive, long-term vision. 6- Leadership tone. Leaders often lack respect for both employees and the customer base (it is common for them to make derogatory and insulting comments in business meetings about customers who cancel their service).

3
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HelloFresh Response
2w
Hello, thank you for bringing this to light. At HelloFresh, we prioritize creating a safe and supportive environment for all employees. Any behavior involving harassment or discrimination is thoroughly investigated under our zero-tolerance policy. Please consider contacting us directly at hf-feedback@hellofresh.com so we can address your concerns via the appropriate channels and process. Thank you & best regards, DS & Your HelloFresh HR Team
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