You never know who you'll talk to next. - Guest Service Representative Hilton Employee Review

3.0
Jan 8, 2014
Recommend
CEO approval
Business Outlook

Pros

Work is relatively easy, and the people you work with are great. Lots of free time to do what you like on a computer, great occupation for someone going to school.

Cons

Poor management. Awful customers. Rarely is anyone truly backed for the decisions they make on the spot when it comes to a tough customer, even if dealt with by-the-book. There is always someone saying,"Well, you should've told them..."

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5.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Health insurance for me an my partner

Cons

I don't have any cons

4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Good full time benefits for family

Cons

pay is not worth it

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