Lack of Leadership in the Hot Topic eCommerce department - Anonymous employee Hot Topic Employee Review

1.0
Aug 9, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Decent Cafeteria with friendly Sodexo staff -Gym (if you have time to use it) -Thirsty Thursdays in the summer (however being in the eComm department, you just go back to your seat and work, no socializing is encouraged whatsoever) -Sample Sales (rare, but awesome when they do happen) -Occasional celebrations (they bring you bundt cakes for valentines day, etc.) -You can wear whatever you want to work -Bonus program

Cons

-No room for improvement. They encourage you to keep doing the work that you are doing without thinking outside the box. Got new ideas? Forget about sharing them since they won't be taken seriously because "we're supposed to stay in our lanes" -Condescending attitude towards subordinates, especially from the Hot Topic online marketing manager. Have a question? You should think about keeping it to yourself because if you ask chances are you will receive some unfriendly attitude in return -Although there's freedom to do your work at your own pace, there is constant micromanagement. You can not make decisions without consulting the manager first. You have a different opinion than the Hot Topic OLM manager? That's just too bad because she will always have the last say. It doesn't matter if you don't agree as her opinion is the only one that matters and she is never wrong. -No consistency. Methods of completing work are always changing. There is no consistency in the methods as processes change from week to week, month to month, etc. Basically at the drop of a hat. -Management is horrible. They're not personable. They do not care about your sanity or your well-being. They just want you to work, work, work. If you're working and you're still not producing, than you are considered the problem. No help or remedies are provided. We're told that we "should be smart enough to figure it out" and "that's the way it is at any company you work for"

Explore other reviews about Hot Topic

5.0
Apr 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Coworkers and culture were definitely the pros of the job.

Cons

Mall setting and corporate policies made things unenjoyable. If this place could be franchised and not in a mall with so many other types of people would be much more ideal.

5.0
May 30, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great working ethic and employees

Cons

Not alot of pay, do it for the love of the job

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