Hot Topic Reviews | Glassdoor

Hot Topic Reviews

Updated November 17, 2017
761 reviews

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3.4
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Hot Topic CEO Steve Vranes
Steve Vranes
56 Ratings

761 Employee Reviews

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Pros
  • The fact that there is not really a dress code is awesome (in 106 reviews)

  • If you are a fan of the merchandise you can expect a great employee discount (in 60 reviews)

Cons
  • Making sales associates work 3 shifts just so they don't have to take a break on company time (in 44 reviews)

  • Lack of consistency in upper management (outside of store level) (in 42 reviews)

More Pros and Cons

  1. "10/10 would always work here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Key Holder in Ann Arbor, MI
    Current Employee - Key Holder in Ann Arbor, MI
    Recommends
    Positive Outlook

    I have been working at Hot Topic part-time (More than a year)

    Pros

    I've worked at multiple locations and everyone who works there is really great. The staff is all very supportive of each other and it's very rare people don't get along. If you want to move up in the company all you have to do is let your SM know and they work hard to train you and let the DM know so they can keep a look out for openings that might arise. Discount is fantastic (40%) and it stacks on sales. It is also usable at all affiliate stores (Torrid, Lunchbox, Her Universe).

    Cons

    Unless your a store manager or sometimes assistant store manager hours are very limited, but it can't be helped since locations are so small.


  2. "Walmart"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Walmart Cashier in La Vergne, TN
    Former Employee - Walmart Cashier in La Vergne, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hot Topic part-time (Less than a year)

    Pros

    Meeting new people, always on my feet!

    Cons

    Very rude managers, low pay

  3. "its not too active nor too slow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bayamon, PR
    Current Employee - Anonymous Employee in Bayamon, PR
    Recommends

    I have been working at Hot Topic part-time

    Pros

    i love the store, it defines me. i am very friendly with people. i have almost great visual creativity. i can work on anything as long as the heights arent involved.

    Cons

    i can be scared of people sometimes. i dont like heights. i dont like being bossed around all the time. im not that lazy.

    Advice to Management

    be more friendly to people on the shop


  4. "For the most part; neutral to happy with my experience at Hot Topic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Key Holder in Hollywood, FL
    Former Employee - Key Holder in Hollywood, FL
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Hot Topic part-time (Less than a year)

    Pros

    Flexible Hours, GREAT employee discount, cool merchandise, relatively easy work, some nice coworkers and customers.

    Cons

    SERIOUS THEFT PROBLEM, too much strenuous work to do in short time, really rude and hassling customers, way store is run and managed needs serious work.

    Advice to Management

    This is advice to headquarters and higher ups, not managers. PAY YOUR EMPLOYEES MORE, both managers and sales associates. The work we have to do for the amount we get paid is NOT ENOUGH.
    Also, fix the way the stores are run, managed, and set up. The computer systems, registers, and store set ups are run very poorly and harder for employees to work with. And do something about the theft problem. IT IS SO BAD, I fear for the company's future from how much money get lost from shop lifters.


  5. Helpful (1)

    "nice place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Irvine, CA
    Former Employee - Sales Associate in Irvine, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Hot Topic part-time (More than a year)

    Pros

    creative environment, fun coworkers and customers, helps you keep up-to-date in what’s popular, not too stressful, flexible hours

    Cons

    occasional rude customers, up-selling pressure

    Advice to Management

    please consider being more firm in training store managers thoroughly in what’s socially appropriate to discuss with subordinates/coworkers


  6. "Keyholder"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Keyholder
    Former Employee - Keyholder
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Hot Topic part-time

    Pros

    Great coworkers
    Amazing product
    Being able to bond with your regulars
    That 40% discount... that also stacks on promos

    Cons

    Worst district manager ever. Needs to either be fired or trained again properly. Unprofessional, rude, and just a straight up bully to employees.
    Part time, 40hrs and no benefits

    Advice to Management

    SM AND ASMS; You guys are doing your best to keep your stores going.
    DISTRICT; You need to be professional and not a raging tyrant. Nobody is gonna stay with the company if you keep treating your employees the way you are now.

    Hot Topic Response

    Nov 14, 2017 – Recruiting Manager

    Thank you for taking the time to provide feedback. We take your comments seriously, and would love to chat to learn more about your experience so we can continually improve. Please feel free to reach... More


  7. "Key holder"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Key Holder in Gurnee, IL
    Current Employee - Key Holder in Gurnee, IL
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Hot Topic part-time (More than a year)

    Pros

    Discount and general atmosphere

    Cons

    Customer base, management, lack of knowing my schedule in advance. (They maybe only make it about 1wk prior), very little room for growth

  8. "dont let the nerd culture fool you"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager
    Current Employee - Store Manager
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Hot Topic full-time (More than a year)

    Pros

    Employee Discount 40% off combinable with promotions
    Discounts offered at Torrid and BoxedLunch
    Full Time benefits
    Monthly Sales bonuses

    Cons

    Lack of consistency in upper management (outside of store level)
    Inconsistent pay among positions
    Benefits might as well not exist (i.e. they cover one eye appointment a year, but no coverage on glasses themselves?)


  9. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Hot Topic part-time

    Pros

    This is great first job!

    Cons

    Training could use improvement, specially during seasonal time.

    Advice to Management

    Better Training


  10. "Great environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great environment to work in, good company culture.

    Cons

    Nothing negative to say, I enjoyed my time here.


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