Hot Topic Reviews

Updated May 20, 2022

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Found 1,665 of over 1,705 reviews

3.7
65%
Recommend to a Friend
71%
Approve of CEO
Hot Topic CEO Steve Vranes
Steve Vranes
333 Ratings

Top Review Highlights by Sentiment

Pros
  • "Great people and discounts it was awesome back in the day when hottopic was one of a kind rock store(in 120 reviews)
  • "great coworkers to work with and friendly(in 98 reviews)
  • "Benefits are good(in 48 reviews)
  • "Fun work environment and Fun product(in 41 reviews)
  • "Fellow employees were great down to earth people.(in 30 reviews)
Cons
  • "The pay is low and you only get a good amount of hours to actually pay bills if you are upper level management.(in 220 reviews)
  • "Poor management and HR.(in 97 reviews)
  • "No hours to work with.(in 73 reviews)
  • "Want to do the same to another manager to make it fair?(in 64 reviews)
  • "Poor communication between store level upper management and HQ.(in 47 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Hot Topic and is not affected by filters.

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  1. 5.0
    Former Employee, more than 1 year

    Not bad retail is retail

    May 17, 2022 - Sales Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Fun atmosphere, cool stuff, nice discount

    Cons

    It’s retail l, some people are total Karen’s

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  2. 4.0
    Current Employee, more than 1 year

    Good place to start

    Apr 28, 2022 - Assistant Manager in Las Vegas, NV
    Recommend
    CEO Approval
    Business Outlook

    Pros

    A very chill place to work if you have little to no retail experience. There is little to no dress code. It’s very easy to move up if you let your managers know. The employee discount is 40% off each item on top of promos. Customers are great, I rarely have to deal with any rude or demanding shoppers.

    Cons

    The pay is not worth the work load as an ASM. The starting base pay for sales associates is going up because of state law, but the pay for management positions are never adjusted. You really have to fight for any sort of raise. Funko Pop and Squishmallow collectors can be really rude sometimes.

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    2 people found this review helpful

    Hot Topic Response

    Thanks for sharing feedback about your experience as a Hot Topic Assistant Manager! We love to hear that you enjoyed our store environment, perks, and customers! We pride ourselves on having a fantastic culture, and while we will continue to evaluate our compensation strategy to remain competitive, we are grateful to have you as part of the Hot Topic team.

  3. 2.0
    Former Employee, more than 1 year

    Fun first job

    May 20, 2022 - Part Time Manager in Roseville, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    You get to work with like minded, nerdy people. The discount is amazing. It can be a very fun environment.

    Cons

    The company does not care about their employees whatsoever. The company solely cares about making money. The loyalty program is extremely stressful and ridiculous. If associates do not get every customers' information for the loyalty program, they get in trouble and less hours.

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  4. 4.0
    Current Employee, more than 10 years

    My happiest job ever sans the poverty level wages

    Nov 29, 2021 - Part Time Store Manager in Youngstown, OH
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Best environment ever. Teaches great communication skills. It's truly the greatest job I've ever had. The shared love for pop culture brings staff together organically. Inclusion and diversity are integral and cherished components. The customers (mostly lol) are super wonderful- all stores have a few mean customers here and there. It's always great when you can listen to music all day at work.

    Cons

    The pay. It is my absolute belief that the company knows how much employees love working at HT and therefore continue to "pay in passion" rather than increasing wages. The company has enough wealth and sustainability in the market to roll out a wage increase plan, even if it is over the course of time; they choose not to. We hire everyone coming in as a sales associate at minimum wage- they get 4 to 16 hours a week. There has never been such thing as a full time sales associate; that is reserved solely for management (2-3 mgrs per store). Raises are sporadic and highly uncommon (ranging from 5 cents to 20 cents; maybe more but I've never seen that unless it was for management positions). Minimal growth available to most employees. Upward moves in the store have no real system of calculation which lead to mass confusion and resentment amongst staff.

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    3 people found this review helpful
  5. 4.0
    Current Employee, less than 1 year

    Nice Place to Work

    May 18, 2022 - Hot Topic Sales Associate in San Antonio, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Good Discounts - Flexible around schedules

    Cons

    - Sometimes little days scheduled - Not as good pay

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  6. 4.0
    Former Employee

    It was okay

    May 17, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    It was fun the people were cool

    Cons

    I don't really have any significant complaints

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  7. 3.0
    Former Employee, less than 1 year

    Pretty OK

    May 15, 2022 - Retail Sales Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Fun people, good fashion, good music if you're into the kind of punk/emo thing, next to no dress code, good discount

    Cons

    Minimum wage pay, high turnover, employees not allowed to talk to each other while on shift, SIGNUP QUOTAS ugh literally tricking people into signing up for those constant texts and emails so you're not publicly outed as the worst sales person on those little sheets telling everyone how well they did that week/month.

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  8. 4.0
    Current Employee

    Needs better management

    May 11, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Only speaking for the warehouse side of this. - Great people - Very diverse - Great Culture

    Cons

    -Management -Work/ life balance - Lack of communication

    Continue reading
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  9. 4.0
    Current Employee

    Hot Topic

    May 14, 2022 - PTASM in Houston, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Fun environment and good way to gain work experience

    Cons

    Not the most supportive teams

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  10. 4.0
    Former Employee, more than 1 year

    Pretty fun for a part timer

    May 12, 2022 - Sales Associate in Atlanta, GA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Fun atmosphere great coworkers flexible schedules

    Cons

    Low hours, even lower pay.

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Viewing 1 - 10 of 1,665 Reviews

Hot Topic Reviews FAQs

Hot Topic has an overall rating of 3.7 out of 5, based on over 1,705 reviews left anonymously by employees. 65% of employees would recommend working at Hot Topic to a friend and 51% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Hot Topic employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Hot Topic. This rating has decreased by -1% over the last 12 months.

65% of Hot Topic employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Hot Topic 3.5 out of 5 for work life balance, 4.1 for culture and values and 3.2 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Hot Topic to be culture, benefits, coworkers and the cons to be career development, management, compensation.

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