Hot Topic Reviews | Glassdoor

Hot Topic Reviews

Updated April 19, 2018
814 reviews

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3.3
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Hot Topic CEO Steve Vranes
Steve Vranes
71 Ratings

814 Employee Reviews

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Pros
  • The dress code was very lax and let you fully express yourself (in 112 reviews)

  • Employee discount is the best I've ever had (in 75 reviews)

Cons
  • The only cons for sales associates is the hours depending on the sales volume of the store (in 44 reviews)

  • Lack of consistency in upper management (outside of store level) (in 42 reviews)

More Pros and Cons

  1. "Good Starter Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Cincinnati, OH
    Former Employee - Manager in Cincinnati, OH
    Recommends
    Neutral Outlook

    I worked at Hot Topic full-time (More than 5 years)

    Pros

    Good environment, good relationships with employees (there will always be drama, but it was minimal!), customers are fun!
    You can be yourself and work flexible hours. I worked there for over 5 years and loved almost every second of it, but eventually out grew the company.

    Cons

    The higher up in the store chain you get, the less flexible the hours get, and your schedule becomes a slave to the whims of the gods of retail. If you have family commitments between Back to School and Inventory in January, don't expect to make them. The only holidays I saw my family on after I reached management were the ones where the mall was closed.
    Later on it seemed like higher management was just throwing everything at the wall to see what stuck due to how hard it is for retail stores based out of malls in the recent economy. When the credit card was introduced it was definitely a little smarmy to pitch them to college aged kids who you knew didn't know what they were getting into. I understand every company has to do what they need to do to get ahead when malls are struggling so badly, but it was a major con while working there.

    Advice to Management

    Invest more hours of available labor into the stores to help maintain visuals. No customer wants to shop at a store that always looks like a wreck due to the lack of available staff to maintain it.

    Be more quick to jump on hot licensing trends. Lead the way on trends, don't just follow whatever seems to be big on Tumblr at the moment.


  2. "Mostly amazing. I personally believe there could a more solidified training program between promotions."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Pensacola, FL
    Current Employee - Store Manager in Pensacola, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Hot Topic full-time (More than a year)

    Pros

    Hot Topic provides an extremely fun and unique workplace. I adore the pop culture and music and the knowledge and camaraderie that is naturally formed between customers and employees due to passion.

    Cons

    I personally believe there needs to be more specified and required training and quizzing when being promoted up through the company.

  3. "Hot Topic review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Quality Control in La Vergne, TN
    Former Employee - Quality Control in La Vergne, TN

    I worked at Hot Topic full-time (More than a year)

    Pros

    Good benefits. Chill work environment. Everyone that works there is respectful and polite. They keep the facility very clean. Management will get you answers to your question.

    Cons

    Too many hours. Short term notice when telling their employees that over time is expected or needed. The busy season is very very stressful.

    Advice to Management

    Let your people do there job. Give more notice when over time is mandatory. Work less hours during the busy season or shorten the amount of blackout days .


  4. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Paramus, NJ
    Former Employee - Sales Associate in Paramus, NJ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Hot Topic part-time (More than 3 years)

    Pros

    Fantastic highschool/college job. Flexible hours, great for musicians who do lots of gigs. Work atmosphere and culture is fun, employee discount is incredible!

    Cons

    For anyone else trying to get hours it’s very difficult to get a stable schedule and pay is very low.


  5. "Depends o who you work with"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    I have been working at Hot Topic part-time

    Pros

    Good employee discount. But really who you end up working with makes all the difference

    Cons

    customers are sometimes a little much


  6. "It was my first job and it was a pleasant experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Houston, TX
    Former Employee - Sales Associate in Houston, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Hot Topic part-time (Less than a year)

    Pros

    The Managers were really friendly and approachable, they always wanted me to strive to be my best and my co-workers were also friendly as well and answered any questions I had

    Cons

    It was my first job so it was challenging trying to get into the routine of things at first. But it was easy to adapt

    Advice to Management

    The pay was minimum,minimum wage. It was my first job so it doesn't bother me too much but for others it might.


  7. "Good starting position"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager
    Former Employee - Assistant Manager

    I worked at Hot Topic full-time (More than 5 years)

    Pros

    Great colleagues, fun atmosphere, awesome discount

    Cons

    Low pay, no way to really move up

  8. "ASM"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Hot Topic part-time

    Pros

    Fun place to work, good discounts, incentives, bonus opportunities

    Cons

    Just regular retail cons. Rude customers, some people are judgemental, just the usual.

    Advice to Management

    Don't really have any . I love my job and have very few complains about it


  9. "Seasonal Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hot Topic part-time

    Pros

    Nice coworkers, met nice customers

    Cons

    Only 6 hours a week, minimum wage

    Advice to Management

    NA


  10. "IT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Industry, CA
    Former Employee - Anonymous Employee in Industry, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Hot Topic full-time (More than a year)

    Pros

    -gym on site
    - chiropractors, masseuse, nurse assistant, food trucks and Cafe are readily available on certain days of the week
    - great employee discount
    - good office culture
    - mobile car wash
    - booze on Fridays during the summer
    - free passes to movie premieres
    - Sample Sales to employees
    - great Christmas parties

    Cons

    - lack of loyalty to long-term employees
    - lack of training within the department
    - lack of communication with direct management
    - lack of parking spaces on the premises
    - certain departments tend to hire within the same race or gender

    Advice to Management

    Please stop taking your employees for granted. There is an overwhelming sense of lack of appreciation and low morale throughout the department. Consider incorporating more feedback from your employees on issues within the department since they are on the front lines they should be able to give you a different perspective of that you might be missing. The lack of appreciation has made this department to lose a lot of vital and valued employees. Get rid of people that are just dead weight for the rest of the team in order to be successful.


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