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      Houzz

      Engaged Employer

      Houzz reviews

      Mixed Experience at Houzz: Concerns About Job Outsourcing - Software Engineer Houzz Employee Review

      2.0
      Mar 11, 2024
      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Initially, there were opportunities for professional growth and interesting projects. - Colleagues were generally supportive and collaborative.

      Cons

      - The company underwent multiple rounds of layoffs, including two waves during my tenure, which created an atmosphere of instability and uncertainty. - Following the layoffs, workload significantly increased for remaining employees, leading to burnout and stress. - Lack of transparency from management regarding the company's financial situation and future plans. - Promises of salary increases and career advancement were made but not fulfilled, leading to frustration and disappointment among employees. - Particularly concerning was the company's policy of outsourcing jobs to cheaper markets, evidenced by the relocation of positions to locations like Nepal and Taiwan. This practice not only contributed to job insecurity but also raised questions about the company's commitment to its workforce.

      avatar
      Houzz Response
      2y
      Thank you for your feedback. On the positives - thank you mentioning the opportunities you had to solve interesting problems at Houzz! On the cons - decisions that impact people are incredibly difficult for any company and are never taken lightly. With transparency, like many tech companies, we did have a reduction in our teams as we weathered a down economy. And certainly if this is having an impact on our remaining team members, myself and other leaders are open to ideas on what more we can do to support. I also want to point out that we greatly value the work our teams in Taiwan and Nepal do to contribute as part of a global organization and to our culture and see these as strategic decisions to support the growth of the company - not outsourcing. If you’d like to share more, I am open to hearing your feedback. Gary Yue, VP Engineering, (gary@houzz.com)

      Explore other reviews about Houzz

      5.0
      Apr 2, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people are truly the best. The product is fantastic and works well. It's fun to work at a company that's a household name.

      Cons

      There has been uncertainty in recent years

      3.0
      Jan 21, 2026
      Sales development representative (sdr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great learning environment. Great training. Amazing people. Benefits started on day one. Fully remote. I will say i came down with COVID-19 and had continued health issues that kept me from working for 4 months. They worked with me and I came back to be successful in the role. I loved my team and my immediate leadership. I think if you are straight out of college or want to try sales. They are a great place to cut your teeth

      Cons

      Base pay is barely above minimum wage here in Washington. Most of the people were working two jobs. Leads are not warm or cool. They are many times incomplete and ice cold. They also make you stay an SDR for a year minimum and changed the rules on the requirements to be promoted to AE on training classes the were a month away from their 12th month. To many mini meetings everyday. 3 per day is waaaay to much. While it breaks up the day it also messes with your call flow.

      2
      avatar
      Houzz Response
      2mo
      Thank you for taking the time to provide such thoughtful feedback. I’m glad to read the pros you listed here, especially the support you experienced. Thank you also for your comments regarding compensation. If you are open to talking with me in more detail about your time with us and how we can do better, please reach out. Jose Cruz, Director People Services (jose.cruz@houzz.com)
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