Pros
World-class product - the product really is the best on the market. Flexibility in building custom packages for customers with products and pricing. Customers know and love the product and often bring it from company to company with them. In general, I have a ton of hope for HubSpot and there are some really amazing people there however there is a lot to improve on. I'm writing this review bc I wish I had seen one like it before I joined. If you are coming from a Salesforce, are super organized, and land on the right team with a good territory you will be great!!
Cons
You are very unlikely to make it out of your first year of Ramp Of my hiring class almost 50% were put on a pip and/or fired The managers have an actual incentive to continue to bring on new reps while pipping/firing under 1 year reps to keep their team number low, while they send good leads to tenured reps They provide very little training - managers do not have a ton of product knowledge and there is no formal training program Lots of noise and unfocused strategy - Strategy seems last minute and ad hoc. CRM DATA IS A MESS ---- This was a major shock for me because it adds an insane amount of admin work on your plate, think old contacts, duplicate records, and records that don't connect to our actual customer database. They ask you to hit prospecting metrics with extremely few tools and a messy crm which makes it super frustrating. Territories are unfair - Reps who have been there for 2+ years know every trick in the book and have bloated books of businesses by skirting around rules. Managers pass leads to tenured reps Leadership protects managers who churn through new reps, they say it's a mishirebut its really just bad or poorly trained managers Straddling the fence between a true enterprise org and a smb/mid-market org - they expect you to be running small transactional deals while executing complex deals with 10+ team member deal teams. This is nearly impossible with the amount of time in the day, messy crm data, metric expectations (ie calls, emails, activities and tasks), and internal meetings (there are a ton) VP of sales says we are on quarterly quota when you are actually on monthly quota. The sales cycle length is quarterly. You can hit your yearly, and quarterly numbers and be fired on missing a month. Very little team culture - There are some amazing tenured reps that are willing to help but there are few and far in-between. Most reps are just trying to get by and have their heads down and are unwilling to help.
