Good News / Bad News - Manager IBM Employee Review

4.0
Apr 3, 2017
Recommend
CEO approval
Business Outlook

Pros

1) Scope of company means you can do many things - lots of opportunity to learn new skills, if you're willing to relocate and learn. 2) Interesting work and a variety of people and cultures 3) Good benefits 4) Cutting-edge technology

Cons

1) Direction at the top of the company is poor. Not much confidence in the top execs. 2) Too much focus on cost-side of the equation, a result of poor revenues for many quarters. 3) Shoemakers children with technology for employees - i.e., 4-year cycle for laptop replacement, not a lot of internal Mac support, poor local support for IT issues. 4) Push for 'co-location' after years of allowing work-at-home means many people are commuting long distances to a few sites to keep their jobs.

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IBM Response
8y
IBM has been a pioneer in new approaches to work as our business model changes. For a number of job roles (like developers, marketing, designers), working at home is balanced against the need for more rapid, iterative innovation and co-creating with our clients and end users. It's why we have invested so heavily in the agile training, the tools and the modernized agile workspaces (around 7 million square feet in agile) to accommodate how IBMers are working. For example, developers are working side by side with colleagues who design, others who focus on user experience, analytics and data science, just to name a few. We're leaning into agile across our business with self-directed, smaller teams. So while we have asked around 3% of our North America workforce in specific jobs to join colleagues already working in agile hubs, we are still committed to trust and workplace flexibility - whether that's to accommodate personal appointments or our kids' soccer matches or work from home when needed.

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5.0
Apr 20, 2026
Recommend
CEO approval
Business Outlook

Pros

You can find good mentorship since many people stay for a long time.

Cons

Onboarding process and goals from HR are inconsistent.

4.0
Aug 26, 2014
Recommend
CEO approval
Business Outlook

Pros

Disclaimer: A lot of what I'm writing below of course depends on the work area and management chain. But I found this to be fairly pervasive policies in IBM in my 9+ years with the company. 1. IBM's policies and management are very flexible when it comes to working remotely or accommodating various life situations (sick days, doctor visits, etc.). Management is encouraged to measure an employee by their work and impact, and not by hours spent at their office. 2. Great colleagues! Though unfortunately, many have been leaving due to the instability of IBM's HW development business. 3. At least in my area, there's a high level of flexibility on which projects should I undertake based on my and my management assessment of business impact.

Cons

1. Unfortunately, IBM still uses the "normal distribution" rating system, where at the end of the year each employee is ranked as a top contributor (5%), above average contributor (15%), average contributor (~75%), and bottom contributor (5%). This curve is difficult to apply in the R&D world, where you may have many members of the team working long and hard hours, and end up being "average contributors" at the end of the year, because there just isn't room for all to be top contributors. 2. The above may not be so disturbing, if only IBM didn't practically cancelled all raises, performance bonuses and incentive for the non top-performers. I've had a consistent "above average" rating in the last 4-5 years, and my raise and performance bonus were ridiculous mere 1.5-2% of my salary. Were I rated "average contributor" I would have gotten NOTHING. So you can imagine that people can go year after year without any raise to their salary. From talking to manager friend, this is IBM's way to eliminate the non-top-performers without having to fire them, as part of its direction of reducing US manpower. 3. Hiring freeze in many areas - again, as part of IBM's attempt to reduce its workforce across North America and Europe we see many jobs move to the India and Far East markets. This is of course upsetting to see local teams shrink and disappear, especially when many great local IBM colleagues and experts begin to drop out. From my experience thus far working with India SW teams - they are still very far away from the standards I would have expected from US and Europe based teams. 4. Poor top down communication about company's and divisions' future. Employees learn from rumors and news websites what's about to come...

636
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IBM Response
10y
Thanks for sharing your experience, and we're glad that you've had a positive experience working with talented colleagues and taking advantage of IBM's programs. IBM is in the midst of a major transformation, --our Systems business is going through its own changes to strengthen competitiveness. Change is never easy. As part of our transformation, we just launched a whole new approach for how we are coaching employees, delivering feedback and managing reviews. No distribution guidelines or what some think of as 'stacked rankings." What's particularly great is that this was co-designed with our employee base from all over the world... to the tune of hundreds of thousands of page views, comments, on-line debates and discussions. IBMers even named the new system Checkpoint, to reflect the regular feedback rituals we're adopting. Managers are more empowered with the new methodology to help them acknowledge the great work of their teams and help their employees develop professionally. These steps and more are showing up in our employee surveys as well. So IBMers are feeling the change. We are confident these changes will help us in continuing to attract and retain great talent.
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