IBM STL/SVL - Advisory Software Engineer IBM Employee Review

2.0
Jul 31, 2009
Recommend
CEO approval
Business Outlook

Pros

Private offices. Decent chance for advancement for new college hires. Experienced knowledgeable people. Great place to work for the best employees, you'll get trips, options and nice rewards.

Cons

Horrible place to work for an average employee. Management moving more products to SVL and combining multiple people in offices A lot of out-sourcing overseas (India/China). For lab developing billions of $ worth of software amenities are very poor. Horrible cafeteria, library was removed to add space for mobile workers traveling to the lab. In general at IBM, techies are not viewed as important. Driving customer sales and becoming a salesperson is required to rise in the ranks. Many experienced people mean that they are long time residents of San Jose. Someone coming from out of state will be hard pressed to live comfortably for a long time unless they like a long commute. The basic management explanation is that you have to suffer for a while and you'll get rewarded later. Promotions can be bad because of the PBC system. Common management thinking is that you get promoted when you do work above your band. However when you move into the next band you are assumed to be the lowest performer in the new band, and get a lower ranking. A lower ranking causes you to get a small (or no) bonus/raise. Management compensates for this by not promoting people until they are overpaid in their band, then when they get to the new band they can endure the penalty of the promotion. Some people stay in bands and gobble up money/high appraisals because it is to their advantage. They do not want the additional work associated with a higher band and increased competition even though they are doing higher band work. Those people in the wrong band cause increased competition at lower bands making promotion more difficult and skewing the PBC rankings.

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Pros

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Cons

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4.0
Aug 26, 2014
Recommend
CEO approval
Business Outlook

Pros

Disclaimer: A lot of what I'm writing below of course depends on the work area and management chain. But I found this to be fairly pervasive policies in IBM in my 9+ years with the company. 1. IBM's policies and management are very flexible when it comes to working remotely or accommodating various life situations (sick days, doctor visits, etc.). Management is encouraged to measure an employee by their work and impact, and not by hours spent at their office. 2. Great colleagues! Though unfortunately, many have been leaving due to the instability of IBM's HW development business. 3. At least in my area, there's a high level of flexibility on which projects should I undertake based on my and my management assessment of business impact.

Cons

1. Unfortunately, IBM still uses the "normal distribution" rating system, where at the end of the year each employee is ranked as a top contributor (5%), above average contributor (15%), average contributor (~75%), and bottom contributor (5%). This curve is difficult to apply in the R&D world, where you may have many members of the team working long and hard hours, and end up being "average contributors" at the end of the year, because there just isn't room for all to be top contributors. 2. The above may not be so disturbing, if only IBM didn't practically cancelled all raises, performance bonuses and incentive for the non top-performers. I've had a consistent "above average" rating in the last 4-5 years, and my raise and performance bonus were ridiculous mere 1.5-2% of my salary. Were I rated "average contributor" I would have gotten NOTHING. So you can imagine that people can go year after year without any raise to their salary. From talking to manager friend, this is IBM's way to eliminate the non-top-performers without having to fire them, as part of its direction of reducing US manpower. 3. Hiring freeze in many areas - again, as part of IBM's attempt to reduce its workforce across North America and Europe we see many jobs move to the India and Far East markets. This is of course upsetting to see local teams shrink and disappear, especially when many great local IBM colleagues and experts begin to drop out. From my experience thus far working with India SW teams - they are still very far away from the standards I would have expected from US and Europe based teams. 4. Poor top down communication about company's and divisions' future. Employees learn from rumors and news websites what's about to come...

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IBM Response
10y
Thanks for sharing your experience, and we're glad that you've had a positive experience working with talented colleagues and taking advantage of IBM's programs. IBM is in the midst of a major transformation, --our Systems business is going through its own changes to strengthen competitiveness. Change is never easy. As part of our transformation, we just launched a whole new approach for how we are coaching employees, delivering feedback and managing reviews. No distribution guidelines or what some think of as 'stacked rankings." What's particularly great is that this was co-designed with our employee base from all over the world... to the tune of hundreds of thousands of page views, comments, on-line debates and discussions. IBMers even named the new system Checkpoint, to reflect the regular feedback rituals we're adopting. Managers are more empowered with the new methodology to help them acknowledge the great work of their teams and help their employees develop professionally. These steps and more are showing up in our employee surveys as well. So IBMers are feeling the change. We are confident these changes will help us in continuing to attract and retain great talent.
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