Decent, but stagnant - Software Engineer IBM Employee Review

2.0
May 15, 2010
Recommend
CEO approval
Business Outlook

Pros

Very good work-life balance. Good retirement benefits for employees who joined a decade earlier. Good enterprise-level technology - IBM thinks about "frameworks" that others can use. Very good reputation in the industry - "nobody got fired for buying IBM" still applies. IBM also has a very good follow-through with customers - once they sell a product, IBM will do everything to keep the customer happy. So it's a good company ethically for customers.

Cons

Compensation is below par with the industry. The problem with current "work-life" policies is that it holds back people who are willing to put in the effort it takes for career advancement. In my estimate, about 6 of 10 people in every group assume that flexible hours mean flexible work - and so the whole group is dragged down because the product doesn't get released on time, or features get left out, or quality is lacking. IBM is coasting along on the achievements of great people who worked there in decades past. But with budget cuts in areas like training, tangible and intangible benefits (2 and 3% raises, minuscule bonuses if any), IBM is losing its way. The current crop of engineers will not sustain IBM past the next 15 years. It's a great company for customers, but not so great for employees.

Explore other reviews about IBM

5.0
Dec 1, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team, great experience, great office.

Cons

I wish there were better snacks

4.0
Aug 26, 2014
Recommend
CEO approval
Business Outlook

Pros

Disclaimer: A lot of what I'm writing below of course depends on the work area and management chain. But I found this to be fairly pervasive policies in IBM in my 9+ years with the company. 1. IBM's policies and management are very flexible when it comes to working remotely or accommodating various life situations (sick days, doctor visits, etc.). Management is encouraged to measure an employee by their work and impact, and not by hours spent at their office. 2. Great colleagues! Though unfortunately, many have been leaving due to the instability of IBM's HW development business. 3. At least in my area, there's a high level of flexibility on which projects should I undertake based on my and my management assessment of business impact.

Cons

1. Unfortunately, IBM still uses the "normal distribution" rating system, where at the end of the year each employee is ranked as a top contributor (5%), above average contributor (15%), average contributor (~75%), and bottom contributor (5%). This curve is difficult to apply in the R&D world, where you may have many members of the team working long and hard hours, and end up being "average contributors" at the end of the year, because there just isn't room for all to be top contributors. 2. The above may not be so disturbing, if only IBM didn't practically cancelled all raises, performance bonuses and incentive for the non top-performers. I've had a consistent "above average" rating in the last 4-5 years, and my raise and performance bonus were ridiculous mere 1.5-2% of my salary. Were I rated "average contributor" I would have gotten NOTHING. So you can imagine that people can go year after year without any raise to their salary. From talking to manager friend, this is IBM's way to eliminate the non-top-performers without having to fire them, as part of its direction of reducing US manpower. 3. Hiring freeze in many areas - again, as part of IBM's attempt to reduce its workforce across North America and Europe we see many jobs move to the India and Far East markets. This is of course upsetting to see local teams shrink and disappear, especially when many great local IBM colleagues and experts begin to drop out. From my experience thus far working with India SW teams - they are still very far away from the standards I would have expected from US and Europe based teams. 4. Poor top down communication about company's and divisions' future. Employees learn from rumors and news websites what's about to come...

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IBM Response
10y
Thanks for sharing your experience, and we're glad that you've had a positive experience working with talented colleagues and taking advantage of IBM's programs. IBM is in the midst of a major transformation, --our Systems business is going through its own changes to strengthen competitiveness. Change is never easy. As part of our transformation, we just launched a whole new approach for how we are coaching employees, delivering feedback and managing reviews. No distribution guidelines or what some think of as 'stacked rankings." What's particularly great is that this was co-designed with our employee base from all over the world... to the tune of hundreds of thousands of page views, comments, on-line debates and discussions. IBMers even named the new system Checkpoint, to reflect the regular feedback rituals we're adopting. Managers are more empowered with the new methodology to help them acknowledge the great work of their teams and help their employees develop professionally. These steps and more are showing up in our employee surveys as well. So IBMers are feeling the change. We are confident these changes will help us in continuing to attract and retain great talent.
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