Horrible Communication from Management - In House CRA ICON Employee Review

2.0
Mar 28, 2023
Recommend
CEO approval
Business Outlook

Pros

There are some great managers that want to help you prepare and succeed in the CRA role. Ample training to prepare for your transition.

Cons

The in-house CRA program is supposed to last 6 months and then you are promoted to CRA 1, however the company has not fulfilled that promise. They have paused the program through one email and have not communicated any timelines or held a Q&A session. Line managers don't have any information they can share and everyone seems confused. Some people who were promoted to CRA 1 still haven't received their promotion pay. Chances to get on-site monitoring experience are far and few in between.

Explore other reviews about ICON

5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Really great manager. Remote work major plus. No micro management. Great pay

Cons

Annual salary increase this year isn't until September which is odd.

4.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits including PTO, health care and other benefits.

Cons

Very much a brother-in-law feel when it comes to promotions and praise. If you aren't in the cool club, you will be shunned and left out. Management also makes business decisions without understanding the niche part of the various industries.

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