Ineligible for re-hire 20 years later - Provisioning Agent JetBlue Employee Review

I worked for JetBlue 20 years ago. Even if you have a felony after ten years the airport will allow you to work but surprisingly even after twenty years JetBlue will not revise my ineligible for rehire status. The position was significantly more physically demanding than I was able to sustain. At the time, I requested the possibility of transferring to a less physically strenuous role but was informed that I was not eligible due to my length of employment. Because of the physical strain, I had to resign sooner than expected and was unable to complete a full two-week notice. As a result, I was later informed that I am considered ineligible for rehire, despite the circumstances being health-related. While coworkers and day-to-day operations were professional, greater flexibility for internal transfers and more consideration for employees facing physical limitations could help prevent similar outcomes and improve long-term retention.