Pros
Innovative company with some really great ideas. The Crewmembers I work with are great. In the trenches, teams come together to pull through remarkably well. Flight benefits are a great idea and work well for the avid traveler. However it's not a stress free system.
Cons
NO work/life balance. Office space is cramped and leadership doesn't see this as a problem. Their solution is to cut cubicle space in half. Taking phone calls is inconvenient to your neighbors and is more than a little stressful. No training/tuition reimbursement for any job-related trainings. JetBlue has a great program for those who do not possess a 4 year degree, but if you need anything more than that you're out of luck. Most work travel you actually have to fly standby for. Ironic being an airline and you cannot purchase a seat usually if you're flying somewhere JetBlue doesn't fly.