Great company - very limited opportunities for growth. - Anonymous employee JetBlue Employee Review

4.0
Nov 30, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Crewmembers live the values (Safety, Caring, Integrity, Passion, Fun) Genuinely fun atmosphere Collaborative coworkers People love what they do

Cons

It can be difficult to advance due to people being generally happy in their roles and not wanting to leave due to the perks and fun environment. For people - especially millennials - who are upwardly mobile, it's easy to get frustrated at the lack of advancement opportunities. Managers are not always experts in their field and lack the knowledge to properly guide crewmembers, yet they expect crewmembers to "figure it out" and can beat them up due to pressure from the top. Work life balance is practically non-existent. It's more like busy/crazy busy, with no in between The pay. But this is par for the course industry wide.

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Recommend
CEO approval
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Pros

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Cons

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3.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Working at JetBlue has a lot of benefits, especially for people who enjoy a fast-paced environment and interacting with others. One of the biggest advantages is the travel perks. Employees get standby flight benefits, which makes traveling much more affordable and gives people the opportunity to visit places they normally might not have been able to. Another major positive is the work environment and company culture. JetBlue puts a strong focus on teamwork, customer service, and treating employees with respect. Many crewmembers build close relationships with their coworkers because everyone works together during busy operations and challenging situations.

Cons

Working at JetBlue also comes with challenges, especially because the airline industry can be very demanding. One of the biggest downsides is the schedule. Many positions require working early mornings, overnight shifts, weekends, holidays, and long hours during delays or bad weather. The schedule can sometimes make it difficult to maintain work-life balance. Another challenge is dealing with stressful situations. Airport operations move very quickly, and employees often have to handle upset customers, flight delays, cancellations, or operational issues while still remaining professional and calm. During peak travel seasons, the pressure can increase significantly.

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