Great Place to Work For a Few Years - Anonymous employee JetBlue Employee Review

3.0
Jan 11, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Upbeat culture - Flight benefits - People who work here love to travel, so there is lots to talk about if you like to travel too - Aesthetically pleasing office in Long Island City - Opportunity to travel - Able to move laterally within the company (but see cons below)

Cons

Overall it feels like JetBlue is resting on its laurels of once being a great employer. It is still a good place to work for a few years especially in a junior role, but I would not recommend staying longer than that or for a higher level senior role. - Pay is not competitive, and management is aware of this, states that they do this on purpose to recruit people who really want to be here - Does not empower women. No paid maternity leave, and little to no female executives. - Recently very bureaucratic - CEO and execs overly involved with projects and day to day work. Employees waste time achieving sign off from many people in order to move forward on projects. - Little to no professional growth (promotions) - Have seen a few corporate employees end up leaving before promotions. History of passing internal candidates up for promotions - Hypocritical when it comes to values. Examples: Safety - the office in Queens is located outside of a 7 lane highway that employees need to cross with no crossing guard. Caring, Integrity - no paid maternity leave. - Only corporate holidays are New Years Day, MLK Day, Memorial Day, July 4th, Thanksgiving, and Christmas

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Pros

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Cons

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3.0
May 11, 2026
Recommend
CEO approval
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Pros

Working at JetBlue has a lot of benefits, especially for people who enjoy a fast-paced environment and interacting with others. One of the biggest advantages is the travel perks. Employees get standby flight benefits, which makes traveling much more affordable and gives people the opportunity to visit places they normally might not have been able to. Another major positive is the work environment and company culture. JetBlue puts a strong focus on teamwork, customer service, and treating employees with respect. Many crewmembers build close relationships with their coworkers because everyone works together during busy operations and challenging situations.

Cons

Working at JetBlue also comes with challenges, especially because the airline industry can be very demanding. One of the biggest downsides is the schedule. Many positions require working early mornings, overnight shifts, weekends, holidays, and long hours during delays or bad weather. The schedule can sometimes make it difficult to maintain work-life balance. Another challenge is dealing with stressful situations. Airport operations move very quickly, and employees often have to handle upset customers, flight delays, cancellations, or operational issues while still remaining professional and calm. During peak travel seasons, the pressure can increase significantly.

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