Terrible ethics - Auto Liability Claims Adjuster Kemper Employee Review

1.0
Apr 10, 2020
Recommend
CEO approval
Business Outlook

Pros

The old managers who are all now on the bi kemper side

Cons

-They pay new employees raises before they take care of the ones who have been through all of the tough years. -upper management has HR in their back pocket. - claims responsibilities never end, claims is the only dept held accountable -Alliance Unit ppl are treated different than Kemper - to this date old employees have not received their annual merit raises. - unethical promotional tactics, expect you to take on a new role and get paid later - new management is unskilled and lacks the knowledge to handle non standard claims - the 7th floor is the only floor called out for not dressing correctly - They expect you to be at 100% closing rate while receiving 6-10 claims a day including weekends and nights. - no annual bonus for company productivity - the VP is highly out of touch with the departments - you may face retaliation for standing up for yourself and voicing concerns. - roles responsibilities constantly change but the pay was never adjusted for the Alliance United employees. We went from handling pd coverage claims to unreppped bi and atty repped files with no training.

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5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Solid work environment at Kemper

Cons

Pay is lower than what I would have liked

3.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay and benefits, supportive coworkers, opportunities to develop critical thinking, communication, and investigation skills. The role provided valuable experience in handling complex claims and making coverage and liability decisions.

Cons

High caseloads and demanding workloads can make it challenging to maintain work life balance. The job can be stressful at times due to deadlines, customer expectations, and the volume of claims.

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