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      KnowBe4

      Engaged Employer

      KnowBe4 reviews

      NOT Unlimited PTO! - No time with family over holidays or Spring Break! - Regional Account Manager KnowBe4 Employee Review

      2.0
      Sep 23, 2021
      Regional account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great product and good culture

      Cons

      You must understand that their unlimited PTO is NOT accurate! They didn't tell me that the last week of every month and the last two weeks of every end of quarter were black out dates. That means NO PTO over Thanksgiving or Christmas, and if your kids have Spring Break at the end of March you also can't take PTO then either. That means if you have kids at home you have to give up ANY PTO during times when your kids are out of school. This was a horrible revelation to my family, and I immediately terminated my employment over it. I pray others find out about this before they make the mistake I did!

      avatar
      KnowBe4 Response
      4y
      Hello and thank you for bringing this to our attention. KnowBe4 does have an open PTO policy, as there is no set limit to the amount of PTO that can be taken. However, as you mentioned, our sales representatives are subject to certain black-out dates on PTO, particularly at the end of the month and quarter. This is because our sales teams put up big numbers during these times. Our recruitment team makes this explicitly clear to all sales candidates who are considering employment with KnowBe4. Apparently, something was missed during your hiring process, as you were not made aware of this policy. We will review your situation to find where the gap in the process happened and prevent it from happening again. We wish you the best of luck finding an employer who fits your needs!

      Explore other reviews about KnowBe4

      5.0
      Jun 11, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hood staff be kind nice

      Cons

      Poor pay insurance bad hard work

      1
      1.0
      Jun 8, 2026
      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great office snacks, free ev charging, cool coworkers

      Cons

      Out of about 100 AE's only 10 hit Quota, OTE is a joke there. It's possible to hit quota if you are lucky with your inbound leads, but if you want to hit quota every month you have to do something moreso out of the box. I was trained by hard closers and have a lot of expierence with cold calls so i came up with my own script and was getting a demo a day, and was doing a demo a day. The demos did lead to sales as well, so it wasn't a waste of time. I got fired because of a "lack of professionalism" I spoke off script all the time because speaking on script leads you in to the Kool-aid drinkers club, aka not hitting quota consistently. I was fired without warning, even though I was told I had an incredible work ethic and was exceeding the ramp-up numbers. I just didnt match their sales style, they are not looking for salespeople, they are looking for sales associates. They make you work 9-hour days, 1 hour mandatory lunch that has to be taken in the middle of the day. 9-6pm. Their handbook even says you are allowed to take this lunch at 5 pm to go home sooner, but the managers never let that happen. DO NOT BE CREATIVE AT THIS JOB, DRINK THE JUICE.

      3
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