Decent place to work but doesn’t care about employees. - Sales KnowBe4 Employee Review

2.0
Jan 12, 2022
Recommend
CEO approval
Business Outlook

Pros

Unlimited PTO. Software is easy to use and sell.

Cons

Cuts pay to workers with no explanation. No raises unless you get a promotion. Drowns employees in unnecessary policies. Lots of positions have to justify their existence by making other positions more difficult.

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KnowBe4 Response
4y
Hello, this is Lars (Chief Revenue Officer). We truly value all our revenue producing employees and believe you are doing an amazing job! We do everything we can to make KnowBe4 the ideal workplace for sales professionals. We have not cut pay to anyone in the revenue sector. On the contrary, this year we had a 5% cost of living adjustment to match base pay with inflation. As a high growth organization with new products available and changing account values, it is essential that we occasionally adjust the compensation structure for certain departments in the revenue sector in order to keep pay from being turbulent. I believe this may be what you are referring to. All VPs and directors clearly communicate these changes with their teams and the changes do not affect on-track earnings for employees, so everyone can still expect to make the same amount of commissions under the adjusted structure. If you feel that is not true, please let your management know so they can communicate it up the chain. If you prefer to remain anonymous, then please use the suggestion boxes located in our offices and virtually as well.

Explore other reviews about KnowBe4

5.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

A welcoming and inclusive environment with a patient onboarding team. Work is always fun and collaborative!

Cons

Training and onboarding process is thorough but only to ensure all employees are keeping themselves and the companies information safe online!

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KnowBe4 Response
2w
We’re glad to hear you feel supported! Open communication is a huge priority for us — and feedback like yours keeps us motivated. 🤗
1.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great office snacks, free ev charging, cool coworkers

Cons

Out of about 100 AE's only 10 hit Quota, OTE is a joke there. It's possible to hit quota if you are lucky with your inbound leads, but if you want to hit quota every month you have to do something moreso out of the box. I was trained by hard closers and have a lot of expierence with cold calls so i came up with my own script and was getting a demo a day, and was doing a demo a day. The demos did lead to sales as well, so it wasn't a waste of time. I got fired because of a "lack of professionalism" I spoke off script all the time because speaking on script leads you in to the Kool-aid drinkers club, aka not hitting quota consistently. I was fired without warning, even though I was told I had an incredible work ethic and was exceeding the ramp-up numbers. I just didnt match their sales style, they are not looking for salespeople, they are looking for sales associates. They make you work 9-hour days, 1 hour mandatory lunch that has to be taken in the middle of the day. 9-6pm. Their handbook even says you are allowed to take this lunch at 5 pm to go home sooner, but the managers never let that happen. DO NOT BE CREATIVE AT THIS JOB, DRINK THE JUICE.

3
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