It's Retail - Sales Floor Associate Kohl's Employee Review

3.0
Dec 25, 2016
Recommend
CEO approval
Business Outlook

Pros

• Flexible Schedule • Easy Shift swapping with Co-workers • Base pay of $9.00 • Great savings during Friends and Family 55% off.

Cons

• Customer is always "right" • Customers attitudes can vary. Our location seems to attract a lot of angry and self important people. • Once your sales start you'll get flooded in a heartbeat, then management gets flustered over the lack of people working . Then demand you drop whatever you're responsible for to back up cashiers. • Customer is always right attitude leads to toxic situations, especially with foreigners who barely speak English. • Unless someone dies or quits little to no room for promotions. As well they much rather higher out of store for management level positions. • Be prepared to have someone scream in your ear over the walkie about credit every minute.

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5.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Great growth and leadership opportunities

Cons

Requires you to be on your feet a lot.

1.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay is very good once you start getting raises. Weekly pay

Cons

Genuinely everything else, the pay is that high because they have to pay you over 25 just to put up with the awful environment. terrible structure, terrible management, no accountability, cliquey mean girl environment. managers are allowed to sit around and do essentially nothing while supervisors carry 100% of the load and there is no checks and balances to ensure management does the right thing. Corporate and HR genuinely don't care if certain people sit on their butt While others keep the business running. Credit card pushing is absolutely Off the Wall insane. Getting enough credit cards is all the company cares about and managers do not help. Managers are allowed to have no history with getting any credit cards at all and corporate doesn't bat an eye. If you try to speak out about anything that's going on you'll just get fired. Retaliation is allowed and encouraged.

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