Absolute Nightmare of a Place To Work, Half A Star Please - Customer Service Delivery Driver Kroger Employee Review

1.0
Jan 20, 2024
Recommend
CEO approval
Business Outlook

Pros

They pay alright and of their medical benefits ONE of them is really good but you will be incentivized not to take that one.

Cons

Absolutely zero confidence in management. Very little information moves around that is sensible or even usable, meanwhile, they will spend a ludicrous amount of time having you make ridiculous arts and crafts projects in the off time. Hours subject to change CONSTANTLY. Hours WILL be cut and nothing you can do about it. NO UNION. They fight HARD against a Union and make it very clear during training and if you even bring it up you can be reprimanded in shady ways. Overall just a real disgusting place to have worked and left with an awful taste in my mouth. If you have ANY care or concern for your own mental health and sanity, do NOT enter into this horrible corporate fiasco of a business.

Explore other reviews about Kroger

5.0
Mar 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Very welcoming environment to new hires. Clear efforts made to improve processes as the new store was finding its footing. Training was clear and wasn't thrown into the deep end before proper teaching. Great environment to work at overall with good pay for the work required. Flexible scheduling and very kind, understanding management!

Cons

Supply issues - needed a better system for ordering new items and restocking basic items. Usually only done by a manager, which meant if a manager wasn't on shift the issue may not be dealt with promptly. Frequently had to improvise with sizes/cups or take basic items off the menu (not just seasonal) due to missing syrups, powders, grounds, etc.

3.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

10% discount on all kroger branded items $17.25 per hour is one of the better wages in the area when compared to competitor stores

Cons

October-January the workload and store environment is overwhelming due to holidays Slowest time of year in the store is during the summer when its hot and days drag ob forever Lack of communication between dept as well as between store management MOD adds insurmountable tasks onto your already lengthy expected daily task assignments

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