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Liberty Mutual Insurance

Engaged Employer

Fair compensation, but mundane atmosphere - Sales Representative Liberty Mutual Insurance Employee Review

3.0
Jun 12, 2008
Recommend
CEO approval
Business Outlook

Pros

They have competitive entry-level benefits and compensation (great 401K match). Additionally, you are taking part in a company who has established thousands of relationships with employers, credit unions, and alumni groups which allow you to tap into semi-"warm" leads. Unlike most other positions among P&C insurance, the overhead at Liberty Mutual is taken care of.

Cons

In the beginning stages of the job, you have to weather many mundane computer modules before you are able to start making any money above the base salary. Another downside is once you get your business going years after starting, you have to work very hard to keep up what you were able to make before the base salary trickled off. There is also the other downside of not being able to get a large return on renewals compared to other companies. The emphasis is placed on new business much more than maintaining current business.

Explore other reviews about Liberty Mutual Insurance

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance, great people

Cons

No cons. It’s a great company

1.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits. Generous 401k match

Cons

Started my career at Liberty Mutual as a Workers' Compensation intern. In the beginning, everything was going well. The workload was demanding, but I genuinely enjoyed the job and the work I was doing. One year later, I got promoted to claim adjuster. Things changed after my manager was seriously injured in a car accident. The department director took over managing our team, and the work environment became completely different. She was extremely rude and practiced excessive micromanagement. She expected me not to take any PTO if my work wasn't completely finished, even when I needed time off because my grandmother had suddenly passed away. The constant pressure and lack of empathy took a serious toll on my mental health. I developed depression during that time and eventually had to seek help from a psychologist. In the end, I decided to leave Liberty Mutual. It was one of the best decisions I made for my well-being, and I would not consider returning to the company.

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