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Liberty Mutual Insurance

Engaged Employer

I'd definitely recommend Liberty Mutual as a place to work. - Software Developer Liberty Mutual Insurance Employee Review

5.0
May 27, 2008
Recommend
CEO approval
Business Outlook

Pros

Liberty Mutual is a growing company, already in the Fortune 100. They hire a lot of very knowledgeable people, yet work to promote from within. They tend to treat their employees as partial stakeholders rather than just those tasked with the work. As demonstrated year after year in their employee opinion surveys, Liberty appears to make a sincere effort in responding to any employee concerns. This attention leads to higher employee morale, more projects being completed on-time and on-budget, and results in better results and better customer service. Liberty also goes out of their way to help provide a comfortable work/life balance, through ample and flexible vacation time, and even flexible scheduling day-to-day.

Cons

Liberty Mutual is a rather large company, and as typical with larger organizations, change is typically slow and sparse. Being a corporation - and much more significantly an insurance company - requires a good deal of standards and compliance. While Liberty does an excellent job keeping in compliance, the effort sometimes makes even the simplest jobs frustratingly difficult.

Explore other reviews about Liberty Mutual Insurance

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance, great people

Cons

No cons. It’s a great company

1.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits. Generous 401k match

Cons

Started my career at Liberty Mutual as a Workers' Compensation intern. In the beginning, everything was going well. The workload was demanding, but I genuinely enjoyed the job and the work I was doing. One year later, I got promoted to claim adjuster. Things changed after my manager was seriously injured in a car accident. The department director took over managing our team, and the work environment became completely different. She was extremely rude and practiced excessive micromanagement. She expected me not to take any PTO if my work wasn't completely finished, even when I needed time off because my grandmother had suddenly passed away. The constant pressure and lack of empathy took a serious toll on my mental health. I developed depression during that time and eventually had to seek help from a psychologist. In the end, I decided to leave Liberty Mutual. It was one of the best decisions I made for my well-being, and I would not consider returning to the company.

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