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Liberty Mutual Insurance

Engaged Employer

Now is the time - Sales Representative Liberty Mutual Insurance Employee Review

5.0
Dec 22, 2015
Recommend
CEO approval
Business Outlook

Pros

- Flexible Schedule - Great Beginning Base (best that I have found in the industry in this area) - Able to sell partnered business - NEW HQ in 2017 - Name Recognition in area is on the rise Alright so right off the bat I came from another leader in the insurance industry. In the three bears scenario of Hot, Cold, or, just right this is the "Just Right" company. Not a call center job taking inbound insurance calls but also not the commission only, go out and fail gig. To me it is the right mix of financial support, structured training, and a build your own business mentality.

Cons

- Target market is tough if you aren't a good sales person - Captive but do have partnerships with other carriers - Have to be self-motivated and self-managed to get established - Must be willing to speak in many public setting and continually meet people - Hours are based upon your client base - Normal corporate political structure I was leery of not owning my own book at first but the more I look into the industry no one really "owns" their own book. It is an illusion created by the agency structure. In reality your personal relationship with your clients is the only thing that keeps someone engaged and you can't really sell that. Time management can be as good or as bad as your make it. Communicating with your family about a not so normal work schedule (some nights and weekend work) helps combat work life balance issues. You don't have to be an insurance sales person but you do need to be a sales person.

Explore other reviews about Liberty Mutual Insurance

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance, great people

Cons

No cons. It’s a great company

1.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits. Generous 401k match

Cons

Started my career at Liberty Mutual as a Workers' Compensation intern. In the beginning, everything was going well. The workload was demanding, but I genuinely enjoyed the job and the work I was doing. One year later, I got promoted to claim adjuster. Things changed after my manager was seriously injured in a car accident. The department director took over managing our team, and the work environment became completely different. She was extremely rude and practiced excessive micromanagement. She expected me not to take any PTO if my work wasn't completely finished, even when I needed time off because my grandmother had suddenly passed away. The constant pressure and lack of empathy took a serious toll on my mental health. I developed depression during that time and eventually had to seek help from a psychologist. In the end, I decided to leave Liberty Mutual. It was one of the best decisions I made for my well-being, and I would not consider returning to the company.

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