Don't expect to transform your career at LinkedIn - Anonymous employee LinkedIn Employee Review

1.0
Jun 29, 2011
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

LinkedIn has an awesome brand with the potential to be a great company and a market leader. There are slivers of very smart people. The products are cool.

Cons

For a small company, it's highly political. It contradicts itself on several levels: 1. By claiming to hire the best, but it hires incompetent leaders (especially middle management) and keeps legacy poor performers who are in the wrong roles (a.k.a., the Peter Principle). 2. There is further hypocracy by not abiding by its values. It has become too layered with management that is inaccessible and won't share information. 3. It claims to be a global company, yet it mandates that in order to have any career path, you must be at the HQ in Mountain View. Exceptions are made to certain telecommuters on a hush-hush basis--but not to others--therefore creating unfair practices. As an internet company in this century, I would expect more flexibility in order to retain and attract employees. 4. Benefits are marginal at best for an internet company trying to compete against the big boys. You may as well work at a bank. 5. Wants to be a big player and has the attitude of its neighbor, but it is not implementing practices to compete. 6. It's impossible to have a career path at LinkedIn when they have poor management, poor communication, and oversight of great talent.

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3.0
Feb 21, 2026
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Pros

-Control your schedule -Office environment is great -Teammates are nice and helpful

Cons

-Customer Success metrics lack clear ownership and actionable levers. Many CSMs do not have direct control over the outcomes they are measured against, and success narratives are often based on isolated or non-replicable examples rather than scalable processes. -Microsoft’s increased influence over LinkedIn has led to tighter promotion structures and more limited compensation growth pathways. -Product value within the LTS portfolio is inconsistent. LinkedIn Learning struggles with perceived differentiation and impact, while Recruiter’s market position relies heavily on legacy dominance rather than clear ongoing innovation or customer value expansion. -Metric design and performance management frameworks were created without a strong operational understanding of the CSM role, resulting in accountability for outcomes that CSMs cannot directly influence. -While many CSMs share these concerns, there is limited upward feedback or structured challenge to leadership regarding metric design and role effectiveness, which limits opportunities for meaningful reform. They prefer to lick the boots of senior leaders rather than tell AV and his team how they actually feel and see progress to better, more impactful metrics. For individuals who are comfortable with high call volumes (10+ customer interactions per week) and performance metrics that are influenced significantly by external factors rather than direct role ownership, LinkedIn LTS Customer Success can be a suitable environment.

3
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