Rotten Sales Leadership — Politics Over Performance - Enterprise Account Director LinkedIn Employee Review

3.0
Oct 10, 2025
Recommend
CEO approval
Business Outlook

Pros

The brand name and product strength of LinkedIn remain top-tier. You’ll work with some genuinely smart peers and have access to great learning tools. Unfortunately, that’s where the positives end — because the local sales leadership in Bangalore has completely eroded the company’s values.

Cons

The so-called sales “leaders” are entirely out of depth. There’s zero understanding of what leadership actually means — no direction, no mentorship, no accountability. They operate like insecure bureaucrats rather than people managers. Anyone who questions a flawed process or calls out bias is immediately sidelined or pushed out. The culture rewards compliance, not competence. One of the biggest failures lies in how account books are allocated. LinkedIn globally defines clear frameworks — senior Account Managers should handle strategic, high-value clients, while others scale up progressively. In Bangalore, that logic doesn’t exist. Managers arbitrarily hand out lucrative books to their favorites while dumping low-potential or inactive accounts on those they dislike. It’s a deliberate setup for failure, thinly disguised as “performance management.” There’s also no awareness of macroeconomic shifts or market dynamics when assigning targets. Quotas are unrealistic, unbalanced, and often set just to satisfy leadership optics. Missing target by even a fraction — despite strong client work — can still land you on a PIP. Coaching and context are replaced by pressure and politics. This isn’t leadership. It’s damage control disguised as management, led by people who shouldn’t be managing teams at all.

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Cons

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3.0
Feb 21, 2026
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Pros

-Control your schedule -Office environment is great -Teammates are nice and helpful

Cons

-Customer Success metrics lack clear ownership and actionable levers. Many CSMs do not have direct control over the outcomes they are measured against, and success narratives are often based on isolated or non-replicable examples rather than scalable processes. -Microsoft’s increased influence over LinkedIn has led to tighter promotion structures and more limited compensation growth pathways. -Product value within the LTS portfolio is inconsistent. LinkedIn Learning struggles with perceived differentiation and impact, while Recruiter’s market position relies heavily on legacy dominance rather than clear ongoing innovation or customer value expansion. -Metric design and performance management frameworks were created without a strong operational understanding of the CSM role, resulting in accountability for outcomes that CSMs cannot directly influence. -While many CSMs share these concerns, there is limited upward feedback or structured challenge to leadership regarding metric design and role effectiveness, which limits opportunities for meaningful reform. They prefer to lick the boots of senior leaders rather than tell AV and his team how they actually feel and see progress to better, more impactful metrics. For individuals who are comfortable with high call volumes (10+ customer interactions per week) and performance metrics that are influenced significantly by external factors rather than direct role ownership, LinkedIn LTS Customer Success can be a suitable environment.

3
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