Business Product Manager - Sales Productivity Operations - Product Manager LinkedIn Employee Review

3.0
Jan 2, 2019
Recommend
CEO approval
Business Outlook

Pros

LinkedIn: - Benefits are great. Free healthcare, food, unlimited PTO - Top talent; very smart and engaging professionals - Industry leader with sizable market share - Beautiful offices with snacks, great conference rooms etc. - Incredible mission statement and enterprise wide supported objective to provide economic opportunity to the entire global workforce - Top of the line senior executives. Jeff Weiner may just be one of the best CEOs in the country Sales Productivity Operations: - Front line employees (Associates, BPMs, etc) are incredible people. Smart, easy to work with, collaborative and goal oriented - The ability to streamline and improve the sales experience is a leading edge position - Horizontal in nature therefore you are exposed to several LOBs and other sales focused teams

Cons

LinkedIn: - From a talent and recruiting perspective, the company is overly focused on individuals with brand names on their resume... Many talented professionals are ignored because they didn't attend a certain university or work at an industry leading firm prior. Additionally, there appears to be a very large emphasis on hiring young and avoiding older applicants - Young, aggressive and somewhat political. You'll never escape corporate politics, however due to the target recruiting demo, political posturing and in-authenticity is fairly prevalent as young professionals are looking to make big moves early in their career. Major power brokers are usually people who are able to navigate the political landscape seamlessly which typically requires a person who is unafraid to self promote while stepping on peers in the process. In addition, self recognition is encouraged and creates a weird, tacky non stop elevator pitch that you see bleed over onto the platform - Over diversified product. Way too many irons in the fire which dilutes the effectiveness of the product which provides a platform experience that is 'meah' when it should be revolutionary. The focus seems to be oriented towards a jack of all trades master of none approach - Pay is slightly below mean for the industry Sales Productivity Operations: - Poor leadership. Whoever established the Sales Productivity Operations (SPO) org (still very new org) appointed leaders with pedigree and really impressive resumes. Unfortunately EQ and leadership abilities were completely overlooked. Point of fact, one key leader has had countless HR complaints and has weekly coaching sessions on how to better connect with people... At this level, these skills should be table stakes, not something you have to coach and coax. Interactions with some of the key leaders range from 1 on 1s with eye rolls, frequent interruptions, excessive phone usage while others are talking, laughter at suggestions, belittling in front of peers and micromanagement to the Nth degree. Put simply, the key leaders inside of SPO are a complete nightmare to work for. When you tell people who you work for outside of the org, the reaction is typically the same - empathy and offers to help facilitate inner company transfer. - Toxic environment. As a result of the leadership, Product Managers are not encouraged to think or act independently. Strategy and execution are both dictated to you. Retention reflects the environment as the org has trouble keeping butts in seats longer than 6 months. As an example we had a top tier Senior Manager who decided to leave after 6 months, mainly because they were miserable working for SPO leadership. - Over reliance on the consulting skill set. Since SPO leaders have top 3 consulting firm experience, there is an over reliance on getting people in from similar a background. As a result, it creates an echo chamber and a superficial problem solving modality - throw it on a slide, use some of that sexy consulting jargon and move on. Thought and strategy that approach the root of an issue or objective are not encouraged. This in effect, impacts the output of a diverse workplace as it does the opposite of what is intended - creates group think.

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Pros

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Cons

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3.0
Feb 21, 2026
Recommend
CEO approval
Business Outlook

Pros

-Control your schedule -Office environment is great -Teammates are nice and helpful

Cons

-Customer Success metrics lack clear ownership and actionable levers. Many CSMs do not have direct control over the outcomes they are measured against, and success narratives are often based on isolated or non-replicable examples rather than scalable processes. -Microsoft’s increased influence over LinkedIn has led to tighter promotion structures and more limited compensation growth pathways. -Product value within the LTS portfolio is inconsistent. LinkedIn Learning struggles with perceived differentiation and impact, while Recruiter’s market position relies heavily on legacy dominance rather than clear ongoing innovation or customer value expansion. -Metric design and performance management frameworks were created without a strong operational understanding of the CSM role, resulting in accountability for outcomes that CSMs cannot directly influence. -While many CSMs share these concerns, there is limited upward feedback or structured challenge to leadership regarding metric design and role effectiveness, which limits opportunities for meaningful reform. They prefer to lick the boots of senior leaders rather than tell AV and his team how they actually feel and see progress to better, more impactful metrics. For individuals who are comfortable with high call volumes (10+ customer interactions per week) and performance metrics that are influenced significantly by external factors rather than direct role ownership, LinkedIn LTS Customer Success can be a suitable environment.

3
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