Poor and cowardly management, low pay, scammy employment conditions - PC Technical Specialist MarketSource Employee Review

1.0
Mar 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Some decent learning opportunities. Quiet, low-stress work environment

Cons

I worked for Marketsource, formerly Salelytics, for about 6 months. When I was hired, the employment terms were clearly defined: full-time schedule (40 hours/week), paid holidays, and 20 days of PTO (paid time off). After working there for a few months, we had our first paid holiday. My paycheck did not include this paid holiday. I was not paid for it. I realized this when looking at my paycheck. I inquired about it to my manager, and I was informed that I actually don't get paid holidays. I was told that if I want to get paid for a holiday, I have to use PTO. I was the only person in my office working under these terms. As Christmas approached, I decided to use my PTO for a vacation of about 11 days. I requested the PTO, and it was approved by my manager. As I was on my vacation and checking my bank account, I didn't see any deposits for my PTO. I emailed my manager. First he told me that I never requested it. I followed all protocol when asking for the PTO. I remember because I didn't know how to ask for PTO and one of my coworkers had to show me. I also personally spoke with my manager to confirm that it was ok tot take that many days of vacation in a row. After my manager checked with HR, he told me that because I was a contracted, temporary worker, I didn't actually get PTO. I asked why I was not informed of this when I got hired, nor later when I asked for PTO and it was explicitly approved. My manager said he was unaware of it. When I returned from my UNPAID vacation, I told them that this is not what I signed up for, and I did not return to work. The entire employment proposal I was given when hired was a lie. Additionally, they told me they offer health insurance. After I got hired and saw the insurance options, I decided not to get it because it would have cost about 1/4 of my monthly salary. In conclusion, this company completely sucks. Their employment offer was a lie. Don't work for them. They are dishonest, unprofessional, and unorganized. They were dishonest during the hiring process and made no effort to apologize or correct their poor management. I do not recommend this company to anyone.

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MarketSource Response
1mo
Thank you for visiting us on Glassdoor. The details you provided are concerning and not reflective of the employee experience we are accustomed to providing. We ask that you reach out to HR@marketsource.com to have a two-way conversation about your experience. We hope to hear from you soon.

Explore other reviews about MarketSource

5.0
Oct 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Daily pay and healthcare is nice

Cons

Stress for sales numbers 😔

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MarketSource Response
7mo
Thank you so much for your 5-star review! We encourage you to have an open dialogue with your leader and / or HR business partner to determine ways to alleviate the stress you mentioned under Cons. We value you and your feedback; and appreciate you visiting us on Glassdoor!
5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Generous PTO is offered for job

Cons

Pay is low for the amount of work

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MarketSource Response
8h
Thank you so much for your 5-star review! We value you and your feedback!!
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