Is MarketSource a good company to work for?

MarketSource has an overall rating of 3.3 out of 5, based on over 3,011 reviews left anonymously by employees. This rating has increased by 2% over the last 12 months. 52% of employees would recommend working at MarketSource to a friend and 37% have a positive outlook for the business. The best reviews about MarketSource have been left by employees working as Recall Coordinator , Brand Ambassador and Event Representative .

Does MarketSource pay their employees well?

According to anonymously submitted Glassdoor reviews, MarketSource employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at MarketSource. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at MarketSource?

52% of MarketSource employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MarketSource 3.5 out of 5 for work life balance, 3.3 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at MarketSource?

Sales Representative (198) , Sales Associate (135) , Wireless Team Lead (85) , Wireless Team Member (59) , Account Sales Representative (57) , Sales Lead (44) , Wireless Team Leader (41) , District Manager (38) , Recruiter (36) , Team Lead (35) , Retail Sales Representative (33) , Target Mobile Sales Representative (31) , Recall Specialist (30) , Account Manager (29) , Retail Sales Associate (29)

What are the pros of working at MarketSource according to real employee reviews?

"Flexible hours and schedule." ((in 135 reviews)); "Great people and perks." ((in 108 reviews)); "Flexible schedule and management is cool, they don’t micromanage." ((in 70 reviews)); "Work life balance is great" ((in 64 reviews)); "Great culture and very employee oriented." ((in 62 reviews))

What are the cons of working at MarketSource according to real employee reviews?

"•poor management (At times)" ((in 183 reviews)); "Very low commission compared to carriers" ((in 124 reviews)); "no benefits or holiday pay" ((in 92 reviews)); "Poor Training" ((in 84 reviews)); "Most (not all) managers have not adapted well to the multiple changes over the years." ((in 61 reviews))

What are employees saying about MarketSource layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about MarketSource layoffs and their outlook for job security at MarketSource in 2026.

What MarketSource locations have received the highest employee ratings?

Fort Worth , Birmingham , Buffalo , Oklahoma City , Orange , Houston , San Diego , Louisville

MarketSource reviews

Compare reviews

3.3

52% would recommend to a friend

(2,940 total reviews)

Rick Haviland

61% approve of CEO

37% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.5

Work/Life balance

3.3

Culture & values

3.0

Senior management

2.7

Compensation and benefits

2.7

Career opportunities

MarketSource has an employee rating of 3.3 out of 5 stars, based on 2,940 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MarketSource employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

Mar 19, 2015

Worst company ever in my 41 years of life, 26 years of working, and 11 year sales management career.

Wireless team leader

Recommend

CEO approval

Business Outlook

Pros

Weekly paychecks. Minimal supervision. Other than that, I don't have 20 words to make a pro statement. I have only 4. There isn't anything else positive about working there.

Cons

Constant payroll errors meaning you don't consistently get paid when you expect, inadequate staffing, HR has an answering machine during business hours, their servers crashed often limiting sales potential, you can't check your email on your work computer, pay is lower than advertised, 4 vacation days versus the 18 advertised in their billable employee handbook, micromanagement, and they are the most disorganized company ever regarding policies and procedures.

4.0

Feb 13, 2015

A Company That Doesn't Care About Family.

Wireless team lead

Recommend

CEO approval

Business Outlook

Pros

The pay is adequate, the atmosphere is laid back, and the commission scale really fair to be sure that even on slow weeks you make extra money.

Cons

Commission checks only come once a month, the district managers are nearly impossible to get a hold of, you are not in charge of hiring your own employees, and you are never, ever allowed weekends off. I asked for a Sunday off to take my daughter to the zoo, a month in advance, and was denied the day before our trip. It left me holding a grudge against the company for a really long time, and made me feel like the company didn't care about me or my family.

5.0

Dec 8, 2015

Excellent Workplace!

Business analyst

Recommend

CEO approval

Business Outlook

Pros

AMAZING culture. Manager's that truly care about your well-being, your personal life and your career growth. Although I have seen some not so awesome reviews, a lot of those are for the PT positions we're filling (Target Mobile, HP, T-Mobile, etc.). I do understand that those possible bad experiences can reflect poorly on MarketSource as a whole, but please be aware that many of these programs are in beginning stages. They are all problems we're working through. As far as an internal career though - I have been here for three years in January of 2016, and through hard work and determination, have been promoted two times. Management has done an EXCELLENT job in placing me in roles where I have thrived. I wouldn't trade my company!

Cons

Sometimes lines of communication aren't as open as I'd like, but I have to remember to also MAKE them open. Also being a growing company, there can be huge launches that come up in the snap of a finger. I find it a "con" to have to stop what you're doing to jump on a launch - but this could be a "pro" bigger picture - we're a rapidly growing company. Huge launches means we're growing, and our customers want to do more business. You just have to make it happen.

MarketSource Response

10y

Thank you for taking the time to review MarketSource. We are glad to hear that you are enjoying your position. It sounds like you're doing a terrific job! Keep up the great work!

Viewing 1 - 3 of 2,940 Reviews

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Worst company ever in my 41 years of life, 26 years of working, and 11 year sales management career.

A Company That Doesn't Care About Family.

Excellent Workplace!

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