Good brand in HR consulting, friendly, strong team culture, bad pay and poor performance management - Human Capital Consultant Mercer Employee Review

2.0
Apr 24, 2010
Recommend
CEO approval
Business Outlook

Pros

-Great/smart bunch of people with varied skills set and educational/cultural background -One of the better places for HR consulting -Periodic fun team events are good -Reasonably non-competitive; colleagues are willing to help you out when in need -Better work/life balance compared to some other consulting firms -Very accomodating to your work/life needs - e.g. part-time, work from home -You can really make a difference by developing processes and tools to improve efficiency or generating initatives to boost client engagement - there is room to be creative and management is supportive of this

Cons

-Extremely high turnover especially after the yearly bonus payout -Poor pay, benefits and performance review; getting a pay increase below CPI when you have met expectations for the year is an absolute joke -Poor performance management with very little transparency on decisions made re. promotion and pay increase -Trust issue at the management level. Management is not entirely honest with employees at times -Very political --if you can manage upwards really well, you are half way there to be more successful -Inadequate processes to guide decisions mean that leaders/managers' approach can vary and may not result in the best interest of the employees - Bad managers can get away with decisions that appear unfair to some employees

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5.0
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Pros

People are friendly and helpful

Cons

Not a lot of career growth opportunities

1.0
May 4, 2026
Recommend
CEO approval
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Pros

paid well, honored sick leave and FMLA, reasonable benefits,

Cons

They don't actually pay bonuses, or at least not to new hires who fall through the cracks of team and project assignments - and they'll claim it's that person's fault with no way to change what's happening around them. Management supports discriminatory and bullying behavior regarding who gets billable work, who attends meetings and on-sites, etc. Mostly, men go and only younger or non-technical women. They had men present women's work as their own. If you protest too much, you're on the radar for life and anything you say can be misconstrued. You'll be told to not criticize or disparage coworkers, even though they all criticize you constantly.

1
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Mercer Response
20h
Thank you for sharing your feedback. We take these concerns seriously and understand the importance of effective leadership. We are committed to creating a positive work environment and providing our colleagues with the support they need. We encourage you to reach out to your manager or HR partner to discuss your specific concerns further.
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