Good brand in HR consulting, friendly, strong team culture, bad pay and poor performance management - Human Capital Consultant Mercer Employee Review

2.0
Apr 24, 2010
Recommend
CEO approval
Business Outlook

Pros

-Great/smart bunch of people with varied skills set and educational/cultural background -One of the better places for HR consulting -Periodic fun team events are good -Reasonably non-competitive; colleagues are willing to help you out when in need -Better work/life balance compared to some other consulting firms -Very accomodating to your work/life needs - e.g. part-time, work from home -You can really make a difference by developing processes and tools to improve efficiency or generating initatives to boost client engagement - there is room to be creative and management is supportive of this

Cons

-Extremely high turnover especially after the yearly bonus payout -Poor pay, benefits and performance review; getting a pay increase below CPI when you have met expectations for the year is an absolute joke -Poor performance management with very little transparency on decisions made re. promotion and pay increase -Trust issue at the management level. Management is not entirely honest with employees at times -Very political --if you can manage upwards really well, you are half way there to be more successful -Inadequate processes to guide decisions mean that leaders/managers' approach can vary and may not result in the best interest of the employees - Bad managers can get away with decisions that appear unfair to some employees

Explore other reviews about Mercer

5.0
Mar 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Strong Network Experience with many industries

Cons

Lighter-touch conceptual learning rather than industry-specific mastery

3.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

-Trustworthy immediate colleagues -Good work/life balance and flexibility

Cons

-Little career pathing within company. Organization is extremely siloed, and cheap as they simply aren't interested in paying for small things to advance one's career like local industry conferences and events such as team holiday dinners that would have minimal impact on the company's bottom line. -Pay not aligned with skills or talent marketplace -One would think a benefits/career consultant would have decent pay and benefits. This is not the case

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