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Technology company stuck in the 90s - Marketing Director Nuance Employee Review

1.0
Sep 21, 2017
Recommend
CEO approval
Business Outlook

Pros

The team was extremely collaborative. The compensation is ok not great.

Cons

You never know what's going on. Constantly told to get things done and stay late to accomplish it. Only to be told the next day- we don't need that now. My division alone has gone thru 3 VPs in the past year. Upper management is a mess. Many lower-level employees in the company are demoralized on a regular basis. My former boss had a nervous breakdown when she wasn't prepared for a meeting and was called out on it. I was then forced to send an email to new VP blaming the people who called her out. While I understand support your boss/team, lying about actual events is not the way to create cohesion in the division. The company is now telling employees to write positive reviews here to try to raise their score on here. We've actually been sent out emails once a day for a month, reminding us to do this right before performance reviews. Back in late June, we were victims of the cyber attack - Petya, a WannaCry product. The company could have prevent this by doing the software patch two months prior but nope let's rush our implementation of Office 365.

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Nuance Response
8y
Thank you for your feedback. As a Director of Marketing @ Nuance, for two years, I'm sure you know that we have had a focus over the last several years on improving communications with an emphasis on transparency. It is unfortunate that this was not your experience. We do hope that you shared this information on your experiences with your manager and human resources. In terms of the company soliciting positive reviews, it is important to be factual on this point. The company, as a part of their process sends out an email to employees to provide feedback on Nuance overall in an effort to share what it's like to work here. In that email, it never references the type of feedback that we are looking for someone to share. We respect everybody’s point of view and recognize that everybody has different experiences. We appreciate you taking the time to share your Nuance experience.

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Pros

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Cons

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4.0
Apr 9, 2025
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Pros

The company offers excellent training and a thorough onboarding process, helping new hires feel well-prepared and confident. The small, close-knit teams foster a collaborative and supportive work environment where you never feel lost in the crowd. Employees take pride in the innovative technology and software being developed, which is recognized as impactful within the industry. (Note: The company was acquired by Microsoft to bring potential for future growth.)

Cons

While the company excels in many areas, there’s limited upward mobility, especially in certain career paths, which can be frustrating for those seeking advancement. Additionally, feedback from employees often feels like it’s not taken seriously, which can lead to disengagement when trying to influence change or improve processes.

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