Okay benefits but poor management and inconsistent policies - Patient Access Representative OhioHealth Employee Review

3.0
Apr 24, 2026
Recommend
CEO approval
Business Outlook

Pros

They pay short term disability at a 70% rate and they provide paid maternity/paternity leave as well. Some positions work from home.

Cons

They change policies and choose when to enforce policies whenever they'd like. They have sub-contracted out important departments such as IT and HR to companies who are incompetent and do not have the ability to do the jobs they should be doing. Management chooses to ignore anything that may make them look bad even if it could be fixed.

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OhioHealth Response
2mo
Thank you for your transparency about your experience. We're determined to improve daily, so we genuinely value your feedback about policy, management, and team functionality. We believe every associate should feel supported, so we're sorry to read that you do not feel like an asset. We aim to maintain an environment where everyone feels heard and are committed to helping our leaders grow so that we can all succeed together. We believe in the power of consistent learning and providing the tools our associates need to succeed in their current and future roles, so your review will help us take any necessary action. We value integrity, which means people can count on us. We're glad you're enjoying our benefits and agile working model. Thank you again for your feedback. We're glad to have you on board with us.

Explore other reviews about OhioHealth

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Many free opportunities to learn and develop yourself as a professional.

Cons

Not a lot of room for pay negotiation and require BSN but don't pay more for it.

avatar
OhioHealth Response
2w
Thank you for sharing your feedback with us. We're determined to improve daily, so we genuinely value your feedback about learning opportunities and compensation. We believe every associate should feel compensated, so we're sorry to read about your experience with pay negotiation. We aim to maintain an environment where everyone feels heard. We're glad you value our development programs. We believe in the power of consistent learning and providing the tools our associates need to succeed in their current and future roles. Thank you again for your feedback. We're happy to have you on the team!
4.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Large corporation aiming for retention.

Cons

Expect to be busy, especially in their primary locations

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