Cog in the machine - Account Executive Paychex Employee Review

3.0
Sep 2, 2023
Recommend
CEO approval
Business Outlook

Pros

- in my role, you sold to existing accounts so “cold calling” - training was solid - benefits are great and pay was good if you’re doing well. I was making low 6 figures

Cons

- your manager is going to make or break your experience here. In my case. My manager was not good and would micromanage me to the point I was getting called constantly even after hours / during my personal time - actively telling us to lie and mislead customers. I sold 401k plans and they trained us to not be upfront about what we’re selling - product itself had bad support - ever increasing quota expectations with less pay Ultimately my time ended here due to a combination of all those things

Explore other reviews about Paychex

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Paychex is a great company to work for. I’ve held multiple roles over 20+ years. There are always ups and downs, but for every position, manager, decision I disagree with, there are ten others that are outstanding.

Cons

It’s a large company with many opportunities to grow, but smaller companies may offer higher compensation.

1
1.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work and Flexible Time Off

Cons

Low pay. Minimal to no career growth. Constant leadership turnover. Conflicting priorities from the top with little strategic direction. Endless “do more with less” mentality and burnout. Mandatory culture and positivity “training” instead of fixing the problems creating poor culture. The company has become reactive, chaotic, and disconnected from the employees who keep it running. Current CEO drove down stock price and eradicated worker morale. Terrible leadership.

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