Truly Uncaring for Those Who Got Them to Where They Are Now - Anonymous employee Paycom Employee Review

1.0
Dec 16, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Many of your direct leaders will care about you and fight for you even though they will ultimately be steamrolled and ignored by upper management.

Cons

As the company grows and gains more profit, they treat employees worse and try to take advantage of the leverage they think they have over us. It always felt like upper management didn't value their employees on an individual level, but recent actions have shown there are entire departments they do not value like they always have claimed to. They gave the tech department responsible for developing and maintaining their software for so many years the equivalent of a corporate middle finger with how they executed the announcement and rollout of returning to office. They do not seem to have any care for the fact that the people they put in this incredibly stressful situation are the ones who allowed them to gain so much profit. Most of our leadership was completely steamrolled and had no input or knowledge of the decision until they announced it suddenly on a random Tuesday before the holidays. Incredibly lacking in taste or empathy. I and many others are disgusted, heartbroken, and stressed with having to find new work because some have extremely little notice.

Explore other reviews about Paycom

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

The People Make Paycom - I really enjoy working with everyone I have had the change to work with. As someone that moved to Oklahoma from out of state, my co-workers were welcoming, and I have several current and previous co-workers that I am friends with outside the office. In addition, the clients that I work with LOVE Paycom. It is easy to come to work when you are working with clients that genuinely want your help and enjoy working with you.

Cons

There aren't many opportunities to work remotely or from home in a hybrid manner, at least not in my department. My department is also relatively new, so there are a lot of changes fairly often. I'd like to have more consistency there, but I know that will come as our department grows.

2.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

- Base salary - PTO - Awesome colleagues - $1 Medical PPO offering

Cons

- Upper leadership seem to not value the operations department as much as they do with sales. They are not consistent as well, which causes them to change the entire department's job description, expectations, & commission structure every few months. Change is good but huge change every 3-4 months is so exhausting. - They overload you with too many clients to handle while increasing the number of internal calls. When asking for support from sales or middle management, its typically a hard negotiation or non-existent. Expect to work way over 40 hours/week and juggle 10-20+ clients at a time. - Sales will oversell on product & implementation expectation which makes the job 1000% harder. Turnover with sales is extremely high so don't expect for even the best reps stay as they either leave, get fired because quota was not met, or the new manager will cut them if they're "not the vibe". You get left with the newbies who does not know how to sell or support you when you need them. - Every role in this company has high turnover in general. Making it very hard to cross collaborate with other departments as everyone is either extremely swamped or new to the role and cannot support as well, - Being forced to go to Oklahoma for training every year, sometimes twice a year.

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