Great company but don't value the field force - Field Service Engineer Philips Employee Review

4.0
Jul 9, 2019
Recommend
CEO approval
Business Outlook

Pros

Most support guys are really accessible, lots of people with experience on the field and great tools for service. They give you company's car, phone and tools and some independence. You work with no more than 3 modalities.

Cons

Travels a lot, focus on metrics that doesn't show the reality, the CT equipments are hard to service and MR support is rude. Don't invest a lot on trainings and are really slow on everything. Hard to get a raise or promotion, specially if you are on the field.

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Philips Response
6y
Hi. Your points on the way of working and personal growth have been duly noted, so thanks for sharing! Work culture and personal recognition are important to us, and as our management team is also active here, sharing this with us is definitely very much appreciated. On the other hand, it’s great to see that you’ve had a good time with your colleagues as well, and that you felt like you were adequately compensated. Thanks again, and all the best.

Explore other reviews about Philips

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance, pay, opportunities

Cons

Slow moving industry, management style

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Philips Response
3d
Thank you for sharing your perspective and for your ongoing dedication to our organization. We acknowledge the feedback regarding internal organizational dynamics. As a leader in a heavily regulated and critical sector, we remain fully focused on process optimization, streamlining decision-making, and enhancing leadership alignment to cultivate a highly agile environment for our teams worldwide. We encourage you to reach out to HR or your manager for an open discussion regarding your feedback, and we appreciate your continued contributions to our shared mission.
2.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

- Easy commute if you live north of Seattle/Bellevue - Decent cafeteria - Decent compensation

Cons

- The level of apathy amongst colleagues is off the charts. Many people are simply coasting and collecting a paycheck. When you try to be a team player and pick up the slack, you simply become a target for blame. - Due to the extremely lax "return to office" policy, the office often feels quite empty when there is plenty of work to be done. Being onsite M-F often leads to more work with little support. - There is a culture of public shaming, with several meetings every week dedicated to project leads targeting individuals to make up for their own lack of technical understanding.

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Philips Response
5d
Thank you for sharing your perspective and for your multi-year dedication to our organization. We are pleased to hear that our competitive total rewards, inclusive workplace culture, and focus on flexibility have contributed positively to your employee experience. We acknowledge the feedback regarding organizational dynamics and the impact of structural changes on team sentiment. As we adapt to evolving market demands, we remain focused on change management optimization, enhancing transparent internal communication, and building long-term stability across our business units. We encourage you to reach out to HR or your manager for a discussion regarding your feedback. Once again, we appreciate your continued contributions to the team.
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