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      PointClickCare

      Engaged Employer

      PointClickCare reviews

      Company has had a decline over the last couple years - Implementation Specialist PointClickCare Employee Review

      2.0
      Apr 20, 2021
      Implementation specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      * Decent wages and benefits * Unlimited PTO (when you can take it) * Remote work * Direct manager is great

      Cons

      * Bad managers at mid-management level are causing chaos and causing several employees to leave every month * Push out changes before they are prepared for them * Change naming on products/services often * Change systems too often for things like HR, time entry, payroll * Double standards in work/performance expectations * Certain employees get the promotions or have positions created just for them * No real career path unless you want to move into management, then you have to fit into the certain employees' mold to receive a promotion

      Explore other reviews about PointClickCare

      5.0
      Apr 14, 2026
      Finance
      Recommend
      CEO approval
      Business Outlook

      Pros

      Friendly people and good benefits

      Cons

      Slow decision making and need for consensus

      avatar
      PointClickCare Response
      1mo
      Thank you for your feedback. We appreciate you taking the time to review PointClickCare.
      1.0
      Apr 21, 2026
      Professional services
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working here was good at one point

      Cons

      Culture has changed drastically at the company. Leadership no longer cares about the people at the company and only focus on the finances/budgets and throwing more load onto the team members. The culture is now cold, changing fast, pushy, and it no longer reflects what we were even 2-3 years ago

      avatar
      PointClickCare Response
      1mo
      Thank you for taking the time to share your feedback and for the many years you spent at PointClickCare. We’re disappointed to hear that your experience did not reflect the culture we strive to maintain. Feedback like this is important to us, and we remain focused on fostering a supportive environment where employees feel valued and recognized. We encourage you to reach out to our HR team or use our confidential Ethics Hotline if you'd like to share more. We appreciate you sharing your perspective and wish you all the best moving forward.
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