PointClickCare Reviews | Glassdoor

PointClickCare Reviews

Updated October 20, 2017
178 reviews

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4.5
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Approve of CEO
PointClickCare Chief Executive Officer Mike Wessinger
Mike Wessinger
144 Ratings

178 Employee Reviews

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Pros
Cons
  • The company is growing fast and so processes have yet to catch up (in 9 reviews)

  • no cons great company to work for (in 12 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (1)

    "Quality Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bloomington, MN
    Current Employee - Anonymous Employee in Bloomington, MN
    Recommends
    Approves of CEO

    I have been working at PointClickCare full-time (More than a year)

    Pros

    -work environment
    -leadership
    -application purpose
    -work from home

    Cons

    -I dont see any specific cons

    Advice to Management

    keep rocking!


  2. Helpful (2)

    "clinical implementer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Implementation Specialist in Remote, OR
    Current Employee - Implementation Specialist in Remote, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PointClickCare full-time (More than a year)

    Pros

    the wealth of knowledge you are constantly learning, from education to your fellow peers is unsurpassed. PCC really provides all of its employees every opportunity to succeed and grow. Even though i work remotely, i still feel connected to my peers. I am grateful every day for my opportunity to work for this amazing company, and to be a part of its success.

    Cons

    Sometimes working from home can be a challenge, but you learn to balance it out.

    Advice to Management

    we have weekly meetings and are in frequent contact through emails. i appreciate the communication.

  3. Helpful (2)

    "Coming to PCC was quite literally the best decision of my career..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pharmacy Program Manager in Dallas, TX
    Current Employee - Pharmacy Program Manager in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PointClickCare full-time (More than a year)

    Pros

    Awesome flexibility and autonomy that is afforded to me by working from home. Talented, smart and fun co-workers that make every day exciting. Amazing leadership that provides a vision for taking care of our customers and a culture of taking care of the employees. Wonderful customers and partners that motivate and challenge us to provide the best solutions in the market.

    Cons

    Typical growing pains of a successful startup that has grown exponentially in the past few years. Sometimes there is not enough internal processes and sometimes there is too much. Its seems we are still trying to find the right balance at this stage in the company's evolution.

    Advice to Management

    Keep it up! We are #1 for a reason!


  4. "Customer Support Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Support Specialist
    Current Employee - Customer Support Specialist
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PointClickCare full-time (More than a year)

    Pros

    The company is amazing. They are a solid company. They take care of their employees. Excellent work atmosphere. Great people to work with and for. Mangers are exceptional. Everybody works as a team! I have never worked for a company like this, its outstanding!

    Cons

    I have absolutely nothing negative to say about this company!

    Advice to Management

    Your doing a great job!


  5. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Implementation Specialist
    Current Employee - Implementation Specialist
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PointClickCare full-time (More than a year)

    Pros

    Overall I am very satisfied with this company and the tremendous amount of support they provide for their employees. They have a great structure internally and overall I love working for them! They are sure to continue to grow as the Gorilla they are!

    Cons

    Only negative would be communication as that can always improve but otherwise no red flags here.

    Advice to Management

    Better one on ones with employees and see if they are truly a good fit for your dept or if they should shift into another role or position that may suit them better.


  6. "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Remote, OR
    Current Employee - Account Manager in Remote, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PointClickCare full-time (More than a year)

    Pros

    I love the diversity of this company as a whole. They are forward thinking and the owners understand what it's like to not be an owner.

    Cons

    There aren't really any challenges. The company is quite large and manipulating your way through the departments can be a challenge, but coworkers are incredibly helpful and always willing to help.

    Advice to Management

    Keep doing what your doing!


  7. "AMAZING Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PointClickCare full-time

    Pros

    Awesome executives, treat employees great!!

    Cons

    I have none, honestly they are great!

    Advice to Management

    Keep on rocking it!!

  8. "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PointClickCare full-time

    Pros

    Great culture, fantastic people, excellent work/life balance, great perks

    Cons

    Remote working can be tough.


  9. Helpful (4)

    "Good company to work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Remote, OR
    Current Employee - Project Manager in Remote, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PointClickCare full-time (More than 3 years)

    Pros

    Flexible work schedule, unlimited vacation. good upper management and opportunities for growth.

    Cons

    Huge caseloads, staff work long hours and its hard to remove yourself for family time, even though we have somewhat flexible work times. The start up crew are very tight knit. Very fast growing company past few years.

    Advice to Management

    Quit Micromanaging so much!


  10. Helpful (1)

    "One Year plus"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - QA Lead
    Current Employee - QA Lead
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PointClickCare (Less than a year)

    Pros

    Company continues to grow itself and employees together which is a big plus. The culture seems to be holding good. Pressure less work environment. They have the advantage of a really nice product which continues to improve itself.

    Cons

    Nothing major, but some parts of product have their own tool sets which is not uniform with rest of the product. It would be nice to keep it uniform across. As in all companies, there are nice people and there are not so nice people but no of nice people outweighs the others, so we have a positive work environment.

    Advice to Management

    Keep doing what you are overall.


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