Great training and benefits. Bad upper management and pay - Bartender Ritz-Carlton Employee Review

4.0
Jan 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great training that is ongoing through employment, not just when you first start. Benefits including health, dental, vision, 401k match, heavily discounted rooms and food, stock discounts.

Cons

Very high turnover rate at my property due to location in the mountains. Felt like they did not try to keep staff but would instead just bring someone new one who would work a minimum or low wage. Made for constantly having to train new employees and deal with new managers. Hourly employees did not see raises and senior employees were held to higher standard with no extra pay.

Explore other reviews about Ritz-Carlton

5.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

- good environment - good service charge

Cons

they change managers so quick

1.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Hotel Benefits would convenient at times

Cons

Horrible to work at the Ritz Carlton Boston. I was terminated because someone decided to report me they I was nodding off briefly in the office. They first suspended me with a notice explaining my suspension and then they terminated me with a different notice with the summary of that notice not matching up with the suspension notice. Human Resources lied to me and told me that the reason they found out I nodded off was because they were reviewing footage for something and just happened to come across me on camera which does not add up to the two statements I received. Cafeteria food was terrible. You would think a five star hotel would cook better food. Sometimes the food was burnt and did not taste good at all!!!

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